{"id":2616663,"url":"https://alion.io/job/societe-generale-specialist-software-engineer-production-support","title":"Specialist Software Engineer - Production Support","company":{"id":1760180,"name":"Société Générale","domain":"societegenerale.com","url":"https://alion.io/company/societegenerale-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":80,"open_postings":93,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Oracle","optional":false},{"name":"Unix","optional":false},{"name":"Agile","optional":true},{"name":"CI/CD","optional":true},{"name":"Jenkins","optional":true},{"name":"MySQL","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-20T12:47:53Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Responsibilities\n\n As an Individual Contributor-\nThe role requires decent technical knowledge (UNIX, Database), business /functional skills. The role involves direct interaction with operations/middle office. Besides of the day to day support, the employee is in charge of projects. Helped by the support manager, resource works on projects which involves coordination and planning but also a direct relationship with the business line representatives/sponsors. The employee is be part of the Application Support team. The PRD team is dedicated to the support of the applications developed for Equity Pricing Calculator. It aims at professionalizing support functions by allocating specific resources to that mission. As a member of the PRD/SUP team, the employee is responsible for the following functions:\n\nProvide Application Support for a wide range of applications working within a global organization\n1st and 2nd level Technical & functional support.\nTo work closely with the business, gathering their needs.\nDaily Production monitoring\nProcess follow-up\nRegular Interactions with Developers and infrastructure teams..\nResponsible for handling Incident reporting, problem analysis, Request management\nHandle Release/Change management.\n\n Profile required\n\n As an Individual Contributor-\nQualification- BE / B.Tech / MCA in Computer Science, Electronics or Electrical Engineering with an excellent academic track record\n4 to 6 years of experience in Application support\nGood Knowledge of ITIL process.\nGood Analytical and Problem-solving skills\nGood technical knowledge on Unix and Oracle Database\nGood to have:\nExperience in Investment Banking sector\nKnowledge on Agile development methodologies, and exposure to CI/CD tools like Jenkins\nGood Communication skills\nDatabase skills (MySQL & SQL server)\nExposure to Python, Shell scripting will be a plus","description_format":"text","description_chars":1856,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-15T12:22:30Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.475,"p_room":0.55,"age_days":25,"expected_fill_days":17,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/societe-generale-specialist-software-engineer-production-support","json_url":"https://alion.io/job/societe-generale-specialist-software-engineer-production-support.json","meta":{"generated_at":"2026-10-20T15:09:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17117,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1760180},"rest":"https://alion.io/mcp/rest/get_company?id=1760180"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsociete-generale-specialist-software-engineer-production-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsociete-generale-specialist-software-engineer-production-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsociete-generale-specialist-software-engineer-production-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/societe-generale-specialist-software-engineer-production-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsociete-generale-specialist-software-engineer-production-support"}]}