Specialist System Engineer - Storage

Responsibilities

MSA - L2 Storage

The person must possess self confidence in his / her technical abilities to perform his role on Storage Administrator & project Migration.

Resolve technical issues of projects and Explore alternate designs

Able to thrive in rapid environment and adopt new technology rapidly

Good Team handling skills and also a team player.

Should be open to work on 24x7 environment

Participate in business meetings with various stake holders

Provide recommendations to improve the SAN/NAS infrastructure , and address / mange critical issues and root cause analysis

Profile required

• Expertise in  NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.
• Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.
• Hands on experience in ONTAP firmware update on NetApp clusters.
• Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments
• Exposure to Cisco IC Switches and intermediate troubleshooting skills.
• Exposure to managing NetApp storage related errors and hardware failures and vendor management.
• Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters.
• Ability to plan , manage and coordinate new feature designing and development as well as run activities.
• Exposure to Incident management, configuration management and capacity Management.
• Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements
• Applied knowledge in the administration of windows and Linux servers
• Good knowledge on ITIL and experience on handling incident / change / problem on regular basis.
• Good in Technical Documentation and design process and standards
• Expert on Critical incident management and SLA management.
• Proven track record in the implementation and execution of documented support processes and can direct others in same.
• Intermediate level experience in Python scripting and automation.
• Good to have knowledge on cloud storage basics and market trend for storage services.
• Enthusiast who focuses on regular upskilling and share the knowledge with colleagues.
• Mentoring new team members and work towards team's success.
• Good to have Intermediate skills in DEVOPS and opensource tools.
• Aware of cloud services and market trends on Cloud storage to contribute value to the automations.
• As a Storage administrator, ensuring stable Production on Infrastructure, maintaining resiliency, and managing disruptions is your top priority.
• As an Agile team member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within team goals.
• Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals.