{"id":1933871,"url":"https://alion.io/job/socket-fiber-field-service-technician-iii","title":"Field Service Technician III","company":{"id":2578766,"name":"Socket Fiber","domain":"socket.net","url":"https://alion.io/company/socket-net","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Memphis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":74000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4938},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-09-30T21:20:53Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-03T14:49:59Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Description\nSocket is seeking a skilled Field Service Technician III to join our talented workforce. In this role, you'll deliver expert onsite installation services for residential customers. You’ll play a key role in ensuring a seamless experience for our customers as they connect to Socket's fiber network. This role will require travel to our various service areas and will be required to work in most conditions.\nLocation\nThis position supports service areas across our expanding Memphis market.\nWhy work at Socket:\nSocket offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:\nCompetitive base pay\nBenefits package including medical, dental, life, and vision.\n401(k) program with employer match.\nFree Internet in Socket Service Area.\nKey Responsibilities:\n· Perform independent installations and repairs for residential and business internet and phone services.\n· Install and configure customer equipment, including routers, modems, and Wi-Fi gateways.\n· Deliver an exceptional customer experience by being professional, friendly, and knowledgeable during all service visits.\n· Diagnose and resolve connectivity and service issues with accuracy and efficiency.\n· Install, terminate, and test network cabling, adhering to all relevant codes and standards.\n· Complete accurate and timely documentation of service activities.\n· Safely operate company vehicles and equipment, including ladders and bucket trucks, in accordance with all safety protocols and DOT/OSHA regulations.\n· Maintain a clean driving record and represent Socket with professionalism in the field.\nDesired Attributes:\n· A strong aptitude for learning and a desire to grow your skills and knowledge.\n· A self-motivated and proactive approach to your work.\n· A high level of attention to detail and a commitment to quality.\n· A strong sense of urgency and dedication to following through on all tasks.\n· Excellent verbal and written communication skills.\n· The ability to adapt to shifting priorities in a dynamic work environment.\n· Demonstrates a strong safety focus and consistently maintains safety measures.\nExperience/Knowledge Required:\n· High School diploma or equivalent.\n· Relevant experience in telecommunications, installation, construction, and utility work\n· Must possess and maintain a valid driver’s license with no restrictions.\n· Ability to participate in an on-call rotation, which includes nights, weekends, and holidays.\n· Comfortable and able to work in both underground and aerial environments (e.g., climbing ladders up to 32ft and operating a bucket truck).\n· Ability to work outdoors in various weather conditions.\n· Must be able to lift up to 70 lbs.\n· Able to enter and safely operate a bucket truck with a weight limit of 300 lbs.\n· Must have a flexible schedule with the ability to work on Saturdays and/or Sundays.\n· Willingness to obtain a class E license if offered\nPreferences:\n· Demonstrated experience with CAT3 and CAT5 cabling, including installation, termination, and testing.\n· Working knowledge of LAN/WAN technologies and basic networking principles.\n· Ability to test and install customer ADSL/xDSL circuit orders with the appropriate local exchange carrier (LEC).\n· Knowledge of cable pulling, terminations, closet buildouts, and compliance with building and fire codes.\nLooking for a hands-on role with great opportunities? Apply now to become a Field Technician and start your career with us!\nThis role is not eligible for Visa sponsorship.\nThis role is not eligible for relocation.\nSalary and benefits commensurate with experience.\nEqual Opportunity Employer.\nThis employer uses everify","description_format":"text","description_chars":3695,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Internet Services","Internet Service Providers","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-05T22:53:16Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.622,"p_room":0.35,"age_days":33,"expected_fill_days":16,"reasons":["conf:1","urgency","win:tail"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/socket-fiber-field-service-technician-iii","json_url":"https://alion.io/job/socket-fiber-field-service-technician-iii.json","meta":{"generated_at":"2026-11-03T17:17:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24044,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2578766},"rest":"https://alion.io/mcp/rest/get_company?id=2578766"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsocket-fiber-field-service-technician-iii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsocket-fiber-field-service-technician-iii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsocket-fiber-field-service-technician-iii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/socket-fiber-field-service-technician-iii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsocket-fiber-field-service-technician-iii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1933871}},{"tool":"search_jobs","arguments":{"company":"socket.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1933871},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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