{"id":2552768,"url":"https://alion.io/job/socket-fiber-inside-commercial-sales-representative","title":"Inside Commercial Sales Representative","company":{"id":2578766,"name":"Socket Fiber","domain":"socket.net","url":"https://alion.io/company/socket-net","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3570},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T16:26:34Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T08:21:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nAre you confident on the phone, curious by nature, and ready to help customers find the best internet solution? Do you love turning interest into action-and conversations into closed deals?\nSocket is looking for an Inside Commercial Sales Representative to join our fast-paced, in-office team in Columbia. You’ll handle a mix of inbound and outbound calls-educating business customers, answering questions, and offering the best-fit services to meet their needs. Whether it’s helping someone understand our fiber internet, walking them through install timelines, or converting a warm lead into a sale, you’ll be a key player in our growth.\nThis is a high-volume, customer-focused role that requires strong communication, tech comfort, and a willingness to hustle.\nThe hours for this position are 8 am - 5 pm M-F and this is an in-office role only.\nWhat You’ll Do\nKey responsibilities include:\nTake inbound calls from potential customers interested in Socket services\nMake outbound calls to leads who have shown interest in our fiber offerings\nEducate customers on our products, services, install process, and promotions\nUnderstand fiber internet and explain it in simple, clear terms\nListen to customer needs and provide tailored recommendations\nBuild strong customer relationships by promoting long-term satisfaction, identifying retention opportunities, and helping reduce customer churn\nSchedule first appointments and help move customers smoothly through the sales process\nUse our CRM system to document conversations, track follow-ups, and log accurate information\nCollaborate with internal teams to transfer calls and support a seamless customer experience\nStay current on product updates, service changes, and pricing adjustments\nMeet or exceed individual sales goals and performance targets\nWhat Will Help You Stand Out\nPreferred Qualifications:\nExperience handling multi-line phones and multi-channel inquiries (phone, chat, email)\nAbility to upsell or recommend additional products based on customer needs\nComfortable managing multiple tasks and systems at once\nDesired Attributes\nBeyond the qualifications, these traits make someone a great fit for our sales team:\nOutgoing and confident communicator\nNaturally persuasive with strong problem-solving instincts\nTech-comfortable and willing to learn new tools and systems\nReliable, detail-oriented, and self-motivated\nDriven to succeed in a fast-paced, goal-oriented environment\nA Day in the Life\nYou’ll spend your day balancing inbound calls from people asking about Socket and outbound calls to leads who’ve shown interest. Some conversations will turn into sales right away; others will take a few follow-ups. You’ll schedule appointments, answer product questions, and explain the basics of fiber internet in clear terms. All the while, you’ll document your calls and keep your pipeline moving.\nWhy Join Socket?\nAt Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service-we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.\nA few of the keyways we strive to make employees feel valued include:\nCompetitive hourly pay plus commission\nMedical, dental, vision, life, and 401k with match\nFree coaching/counseling for employees & families\n Free fiber service (if available in your area)\nTuition reimbursement for personal and professional growth\nCommunity engagement opportunities\nCulture that values results, effort, and integrity\nOur Core Values\nRespect: Toward all customers, communities, property, and coworkers.\nAdvocacy: In-person, online, or by phone-we go beyond support to serve as customer advocates.\nTransparency: In our commitments, service experiences, and business relationships.\nProgress: Growth is proof of our dedication to improving lives and communities.\nWinning: Every conversation is a chance to gain a customer for life.\nReady to Apply?\nIf you're excited to work in a fast-paced sales environment, enjoy helping people, and love seeing your results pay off-apply today!\nRequirements\nWhat We’re Looking For\nTo be considered for this role, you'll need the following required qualifications:\nHigh school diploma or GED\n1-2 years of sales or call center experience\nExperience using CRM systems or customer tracking tools\nComfortable working on the phone for extended periods\nAbility to stay focused and positive in a high-volume environment\nExcellent phone etiquette and verbal communication skills\nStrong teamwork mindset and willingness to help wherever needed","description_format":"text","description_chars":4686,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Service Providers","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-14T18:23:39Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:2","urgency","velocity","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/socket-fiber-inside-commercial-sales-representative","json_url":"https://alion.io/job/socket-fiber-inside-commercial-sales-representative.json","meta":{"generated_at":"2026-10-15T09:52:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14786,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2578766},"rest":"https://alion.io/mcp/rest/get_company?id=2578766"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsocket-fiber-inside-commercial-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsocket-fiber-inside-commercial-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsocket-fiber-inside-commercial-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/socket-fiber-inside-commercial-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsocket-fiber-inside-commercial-sales-representative"}]}