{"id":2552765,"url":"https://alion.io/job/socket-fiber-sales-manager","title":"Sales Manager","company":{"id":2578766,"name":"Socket Fiber","domain":"socket.net","url":"https://alion.io/company/socket-net","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Germantown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T15:44:07Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T17:40:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nAre you a hands-on sales leader who knows how to motivate a team, improve performance, and turn sales into completed customer installations? Join Socket Fiber and help drive growth throughout Tennessee.\nSocket Fiber is seeking an experienced Sales Manager to lead and develop our residential sales team. In this role, you’ll establish performance expectations, coach sales representatives, monitor results, and identify opportunities to improve sales volume and quality. You’ll focus on converting submitted sales into completed installations while ensuring customers receive a positive experience throughout the sales process. The ideal candidate is comfortable using data to manage performance while remaining actively involved in coaching, developing, and motivating the team.\nThis is a full-time Sales management position.\nWhat You’ll Do Key responsibilities include:\nLead the sales team in achieving monthly and annual sales and revenue goals\nEstablish clear individual and team performance expectations\nMonitor sales activity, productivity, conversion rates, cancellations, pending orders, and completed installations\nConduct regular individual coaching sessions and team sales meetings\nIdentify performance trends and create action plans when results fall below expectations\nBuild a culture of accountability, urgency, teamwork, and continuous improvement\nMaintain a strong focus on converting submitted sales into completed customer installations\nMonitor pending orders, cancellations, reschedules, and other factors affecting installation completion rates\nPartner with Installation, Operations, Customer Service, and other departments to resolve barriers affecting customer installations\nUse installation results and customer feedback to improve sales quality\nDrive profitable residential growth by improving revenue per customer and overall customer value\nCoach representatives on product positioning, bundles, upgrades, and additional services\nEnsure the sales team understands current products, pricing, promotions, service availability, and competitive positioning\nIdentify skill gaps and create training plans to improve performance\nDevelop and review reports related to key sales metrics and performance results\nAnalyze results by representative, channel, market, product, and other relevant measures\nProvide concise sales updates and forecasts to the VP of Sales and senior leadership\nPartner with Marketing to support promotions, lead generation, and market initiatives\nCommunicate customer and field feedback that could improve products, pricing, processes, or the overall customer experience\nWhat We’re Looking For To be considered for this role, you’ll need the following qualifications:\nDemonstrated success in a sales environment\nStrong coaching and employee-development skills\nExperience managing performance through data and measurable key performance indicators\nStrong organizational, analytical, and problem-solving skills\nExcellent written and verbal communication skills\nAbility to work effectively across multiple departments\nComfort working in a fast-paced, results-oriented environment\nWorking knowledge of CRM systems, reporting tools, and Microsoft Office applications\nIdeal candidate is adaptable, versatile, and driven by continuous learning, professional growth, and development opportunities.\nWhat Will Help You Stand Out Preferred Qualifications:\nPrevious sales leadership or management experience\nSales experience in telecommunications, broadband, technology, home services, or another consumer-focused industry\nExperience leading a residential or direct-to-consumer sales team\nExperience improving sales-to-install conversion and reducing customer cancellations\nDesired Attributes Beyond the qualifications, these attributes are what make someone a great fit for our team:\nHands-on leadership style with a willingness to stay actively engaged with the team\nCommitment to consistent coaching, feedback, and employee development\nStrong sense of ownership for both sales production and sales quality\nData-driven approach to decision-making and performance management\nAbility to identify obstacles and work across departments to resolve them\nFocus on building repeatable processes that produce strong long-term results\nAbility to create accountability while motivating and supporting the team\nWhy Join Socket Fiber? At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service, we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized. A few of the keyways we strive to make employees feel valued include:\nCompetitive pay + bonus potential or performance-based commission\nMedical, dental, vision, life, and 401k with company matching\nFree coaching/counseling for employees and families\nFree fiber service, if available in your area\nTuition reimbursement for personal and professional growth\nCommunity engagement opportunities\nCulture that values results, effort, and integrity\nOur Core Values\nRespect: Toward all customers, communities, property, and coworkers.\nAdvocacy: In person, online, or by phone-we go beyond support to serve as customer advocates.\nTransparency: In our commitments, service experiences, and business relationships.\nProgress: Growth is proof of our dedication to improving lives and communities.\nWinning: Every conversation is a chance to gain a customer for life.\nReady to Apply? If you’re ready to lead a growing sales team, make an impact, and advance your career with Socket Fiber, we’d love to hear from you. Apply today!\nThis role is not eligible for Visa sponsorship.\nThis role is not eligible for relocation.\nSalary and benefits commensurate with experience.\nEqual Opportunity Employer.\nThis employer uses E-Verify.","description_format":"text","description_chars":5923,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Internet Service Providers","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-14T18:23:39Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","urgency","velocity","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/socket-fiber-sales-manager","json_url":"https://alion.io/job/socket-fiber-sales-manager.json","meta":{"generated_at":"2026-10-16T04:30:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1390,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2578766},"rest":"https://alion.io/mcp/rest/get_company?id=2578766"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsocket-fiber-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsocket-fiber-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsocket-fiber-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/socket-fiber-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsocket-fiber-sales-manager"}]}