{"id":4054202,"url":"https://alion.io/job/sofie-biosciences-dispatcher","title":"Dispatcher","company":{"id":4480059,"name":"Sofie Biosciences","domain":"sofie.com","url":"https://alion.io/company/sofie-biosciences","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Haverhill, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-18T17:01:01Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T03:44:29Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":84},"description":"Job Description | Dispatcher\nTitle | Dispatcher\nLocation | Haverhill, MA\nDepartment | Operations\nReports To | Facility Manager or other designated site personnel\nOverview\nDispatchers are responsible for scheduling delivery routes, monitoring deliveries, and communicating with the couriers while \ndelivering our products to customers and pharmacy personnel. \nEssential Duties and Responsibilities\nUnderstanding and following SOFIE’s procedures with regarding to radiation safety and delivering radioactive drugs to customers.\nAssist in packaging products for delivery, unpacking, and checking canisters.\nAbility to lift 50lbs.\nFrequent standing, lifting, grasping, pushing, pulling, reaching, and walking.\nComplete paperwork, DOT and data entry accurately and completely and understand the importance of detail and accuracy.\nChecking internal couriers during dose deliveries.\nAuditing external couriers' compliance with DOT regulations and SOFIE policies.\nEffective communication with the external courier companies.\nTracking dose delivery to the destination and providing accurate and timely ETA updates to pharmacy personnel.\nEnsure that fleet vehicles are properly maintained, all repairs are completed and provide a monthly report to the Site Manager and Fleet & Logistics Manager.\nWork closely and communicates (both verbal and written) with all departments: production, pharmacy and logistics.\nFlexible and has the ability to adapt to change and adjust schedules, runs, etc due to change in production runs, inclement weather, personnel shortages, etc.\nFollow up with drivers on deliveries.\nMay be responsible for taking deliveries if operational need arises.\nMay be responsible for serving as the back up to the Courier Supervisor when he/she is unavailable.\nMaintains assigned reports including monthly trip reports, weekly late dose reports, mileage, and maintenance reports, etc. \nAccurate and detailed reporting of incidents (personnel, accidents, customer service during shift) to the site manager.\nQualifications\nQualified applicants will be able to demonstrate safe/efficient driving skills.\nCandidates must be proficient in English and possess good communication skills.\nAbility to adhere to and enforce all security procedures.\nMust be able to pass a background check and substance abuse screen.\nMust be able to work various shifts, starting early AM including weekends and holidays.\n2-3 years of driving experience throughout the tri-state areas.\nClean drivers’ license.\nAbility to record, transmit, and report information accurately.\nAbility to work calmly and effectively under stress, experience in problem solving and strong customer service skills.\nBasic knowledge of MS Office, ability to write simple correspondence, data entry, and email, as well as basic computer skills including MapQuest and Emails.\nSkills and Abilities\nDependable.\nDetail oriented.\nKnowledge of shipping and handling requirements.\nPunctual.\nAble to find locations based on address using GPS.","description_format":"text","description_chars":2987,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Diagnostic Tests & IVD","Molecular Diagnostics"],"lifecycle":[{"event":"open","at":"2026-11-11T03:44:29Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long 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