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You engage directly with customers, holding technical discussions, monitoring performance, gathering insights, strengthening relationships, and translating complex technical information into clear, practical solutions. You coordinate initiatives like ingredient reformulations and process optimizations, working closely with production, R D, and process teams to overcome challenges and deliver measurable business impact.\nYou maintain brochures, flyers, and other communication tools, ensuring they are accurate, relevant, and aligned with current market trends. You design and deliver engaging training sessions, support onboarding, and make complex topics accessible and inspiring for colleagues. 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