{"id":3241500,"url":"https://alion.io/job/sofmedica-service-engineer-2","title":"Service Engineer","company":{"id":9078,"name":"Sofmedica","domain":"sofmedica.com","url":"https://alion.io/company/sofmedica","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":87,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":57000,"period":"year","method":null,"sample_n":21788},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-25T16:25:55Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-29T10:51:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"SOFMEDICA is one of the leading education-driven MedTech groups, with over 30 years of experience in advancing healthcare through innovation and medical education. Today, we have a strong presence across multiple markets, partnering with healthcare professionals and institutions to bring cutting-edge medical technologies closer to patients.\nWe are looking for a Service Engineer to join our team and bring engineering expertise closer to healthcare, ensuring the reliable performance of SofMedica’s medical equipment and an excellent customer experience.\nYour Role\nInstall, inspect, maintain, calibrate, troubleshoot, and repair medical devices at customer sites.\nPerform preventive maintenance and respond to unplanned technical interventions, ensuring equipment reliability and proper operation.\nProvide technical support to customers and implement corrective actions when required.\nTrain customer teams on the correct and safe use of medical equipment and develop relevant technical materials.\nMaintain accurate service documentation, equipment records, inspection plans, and spare-parts requirements.\nPrepare regular reports on installations, maintenance, repairs, calibrations, corrective actions, and identified non-conformities.\nRequirements\nDegree in Biomedical Engineering, Electrical/Electronic Engineering, Mechanical Engineering, or a related technical field.\nPrevious experience in the installation, maintenance, troubleshooting, or repair of technical equipment, ideally within the medical device sector.\nStrong technical, analytical, and problem-solving skills.\nHands-on approach and ability to work independently in the field.\nStrong customer orientation and communication skills.\nAbility to explain technical concepts clearly and deliver technical training.\nGood organizational skills and attention to detail.\nGood command of English, both written and spoken.\nAvailability to travel according to customer and business needs.\nValid driving licence.\nBenefits\nCompetitive compensation and benefits package.\nAccess to professional training and development opportunities.\nThe opportunity to work within an innovative, international healthcare technology environment across multiple markets.\nA professional working environment that values high standards, integrity, and ethical conduct.\nSofMedica Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace. 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