{"id":1241870,"url":"https://alion.io/job/soft-space-senior-software-engineer-north-america","title":"Senior Software Engineer – North America","company":{"id":49666,"name":"Soft Space","domain":"softspace.com.my","url":"https://alion.io/company/soft-space","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BrioHR","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Hibernate","optional":false},{"name":"MariaDB","optional":false},{"name":"MS SQL","optional":false},{"name":"MySQL","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Spring Boot","optional":false},{"name":"SQL","optional":false},{"name":"Apache Kafka","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Docker","optional":true},{"name":"GCP","optional":true},{"name":"Java","optional":true},{"name":"JavaScript","optional":true},{"name":"Kubernetes","optional":true},{"name":"OWASP","optional":true},{"name":"PCI DSS","optional":true},{"name":"RabbitMQ","optional":true}],"status":"live","first_seen_at":"2026-09-25T16:55:46Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-27T02:30:54Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Job Summary\nThe Senior Software Engineer (North America) is responsible for designing, developing, and supporting secure and reliable fintech and payment solutions for the North America portfolio. The role requires strong hands-on engineering skills, technical leadership, and the ability to mentor junior engineers while working closely with North America customers, partners, and internal stakeholders.The role primarily follows Malaysia working hours, with occasional after-hours support or calls required to accommodate North America stakeholders.\nKey Responsibilities\n1. Software Engineering & Technical Delivery\nArchitect, develop, enhance, and maintain secure, scalable, reliable, and high-performance backend services for fintech and payment applications. \nTake ownership of complex engineering work across requirements analysis, solution design, development, testing, deployment, troubleshooting, and production support. \nContribute to technical and architectural discussions and ensure implementation align with agreed architecture, coding standards, secure development practices, and SDLC requirements. \nConduct code reviews, analyse technical issues, and support root-cause analysis and resolution of backend, API, database, integration, performance, and production issues. \nSupport complex technical escalations and escalate matters requiring broader architectural, customer, or management decisions to the Lead Engineer or Engineering Manager. \nEnsure solutions meet required standards for performance, scalability, reliability, maintainability, security, and compliance. \nIdentify and recommend improvements to engineering practices, tooling, testing, automation, system performance, and development efficiency. \n2. North America Portfolio & Stakeholder Support\nAct as a key technical contributor supporting North America projects, customers, and partners. \nSupport technical implementation, system integration, troubleshooting, production issues, and ongoing engineering requirements for the North America portfolio. \nParticipate in technical discussions with North America customers, partners, and their IT or security teams when required. \nCollaborate with Product, Project Management, QA, Infrastructure, Information Security, and business stakeholders to support successful delivery for the North America market. \nProactively identify and communicate technical risks, dependencies, implementation constraints, delivery concerns, and customer-impacting issues. \nEnsure assigned solutions remain aligned with global product, architecture, engineering, security, and compliance standards.\n3. Technical Mentoring & Knowledge Sharing\nProvide hands-on technical leadership and guidance to junior and less experienced engineers during solution design, development, implementation, troubleshooting, and technical problem-solving. \nLead technical delivery when required while remaining actively involved in development, code reviews, troubleshooting, and production support. \nConduct code reviews, knowledge-sharing sessions, and practical technical coaching. \nLead by example in technical ownership, engineering discipline, collaboration, accountability, and quality.\n4. Cross-Time-Zone Collaboration\nCollaborate effectively with colleagues, customers, partners, and stakeholders across Malaysia and North America. \nWork primarily according to Malaysia working hours, with flexibility to participate in occasional technical discussions, customer calls, implementation activities, or critical operational support outside normal working hours when required to support North America stakeholders. \nMaintain clear documentation and effective handover of technical issues, customer requirements, implementation status, decisions, and outstanding actions across time zones.\nMust-Have\nBachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related discipline.\nMinimum 6 years of professional software development experience.\nStrong hands-on backend development experience using Java, Spring Boot, RESTful APIs, SQL, and relational databases.\nStrong experience across the full software development lifecycle, including design, development, testing, deployment, troubleshooting, and production support.\nProven ability to provide technical leadership while remaining hands-on, including guiding engineers and supporting junior team members.\nStrong analytical and problem-solving skills, including root-cause analysis and practical issue resolution.\nStrong stakeholder communication skills, with the ability to work effectively with both technical and non-technical stakeholders, including customers and partners.\nStrong understanding of software design, maintainability, scalability, reliability, performance, and security.\nExperience with Git, CI/CD, automated testing, debugging, peer review, and SDLC practices.\nStrong SQL and relational database skills, with experience in databases such as MySQL, MariaDB, MSSQL, or PostgreSQL.\nGood understanding of ORM frameworks such as Hibernate.\nAbility to work effectively across different time zones and accommodate occasional North America-related calls or support outside normal Malaysia working hours.\nNice-to-Have\nExperience in fintech, payments, banking technology, or regulated technology environments.\nExperience supporting North America or other international customers.\nExperience working in a follow-the-sun delivery or support model.\nExperience supporting customer implementations or geographically distributed teams.\nExperience participating in customer-facing technical, integration, IT, or security discussions.\nFamiliarity with secure coding and payment/security standards such as OWASP, PCI DSS, MPoC, and SPoC.\nRelevant certifications in Java, cloud technology, secure coding, software engineering, or related areas.\nWorking knowledge of HTML, CSS, and JavaScript for integration or troubleshooting.\nExposure to mobile or terminal payment solutions.\nExperience supporting pre-sales technical discussions.\nExposure to Docker, Kubernetes, AWS, GCP, Azure, Kafka, RabbitMQ, message queues, or event-driven 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