{"id":1241865,"url":"https://alion.io/job/soft-space-system-analyst","title":"System Analyst","company":{"id":49666,"name":"Soft Space","domain":"softspace.com.my","url":"https://alion.io/company/soft-space","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BrioHR","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Draw.io","optional":false},{"name":"PCI DSS","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Agile","optional":true},{"name":"Confluence","optional":true},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-09-25T16:55:46Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T13:51:12Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nIn this role, you will bridge business and technology, defining requirements, driving solutions, and ensuring systems are built to be secure, scalable, and resilient.\nKey Responsibilities:\nEngage and lead stakeholder workshops to elicit, document, and baseline business and functional requirements, with clear acceptance criteria per requirement and agreed scope boundaries.\nAnalyse existing processes to identify gaps and inefficiencies, translating findings into actionable recommendations and solution specifications.\nDefine NFRs covering performance, availability, and scalability, as well as security requirements including authentication, encryption, and PCI-DSS compliance.\nCollaborate with IT and development teams to translate requirements into system design, understand data flows and integration points, and conduct UAT to ensure system conformance, including error and exception handling scenarios.\nPrepare clear BRDs, process flows, user stories, and presentations to communicate requirements and progress across business and technical stakeholders.\nSupport delivery by tracking milestones, facilitating cross-functional meetings, and maintaining alignment between business, tech, and QC teams.\nRequired Skills and Qualifications:\nMust-Have:\nBachelor's degree in Computer Science, Information Systems, or a related field.\nStrong analytical skills with experience writing functional requirements, acceptance criteria, and NFRs.\nKnowledge of security and domain requirements including authentication, encryption, and PCI-DSS standards.\nAbility to understand system workflows, data models, error scenarios, and integration points.\nProficiency in process mapping tools (e.g. Draw.io, Lucidchart) and data tools (Excel, SQL, Power BI).\nExcellent communication skills to engage both technical and non-technical stakeholders.\nFamiliarity with ATDD, able to define acceptance criteria collaboratively with developers and QC teams.\nNice-to-Have:\n2 to 4 years of experience in a System Analyst or Technical Business Analyst role within fintech, banking, or a tech-driven environment.\nExposure to Agile/Waterfall and tools like JIRA or Confluence.\nExperience with UAT coordination and ATDD practices using Cucumber or SpecFlow.\nCBAP, PMI-PBA, or equivalent BA certification is an added advantage.","description_format":"text","description_chars":2310,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-25T16:55:46Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:15","velocity","win:early","comp:junior"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/soft-space-system-analyst","json_url":"https://alion.io/job/soft-space-system-analyst.json","meta":{"generated_at":"2026-09-28T04:20:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2601,"day_limit":5000,"remaining_today":2399,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}