{"id":3453871,"url":"https://alion.io/job/softcery-production-ai-systems-productgrowth-manager","title":"Product/Growth Manager","company":{"id":4485952,"name":"Softcery – Production AI Systems","domain":"softcery.com","url":"https://alion.io/company/softcery-production-ai-systems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UK time","utc_offset_min":0,"utc_offset_max":0},"hiring_geo_confidence":"structured","locations":["Ukraine"],"countries":["UA"],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":28000,"period":"year","method":"role_country_seniority_unknown","sample_n":92},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-10-27T12:15:00Z","employer_posted_date":null,"last_verified_at":"2026-10-27T12:15:00Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Product & Growth Manager (UK SaaS product)\n\nRemote · Full-time · UK timezone\n\nAbout the Product:\n\nA UK B2B SaaS platform that helps travel agencies and tour operators automate regulatory compliance (ATOL/CAA). The platform handles certificate issuance, licence limit tracking, regulatory return preparation, and API integrations with clients' booking systems. It is fully live with paying customers in a defined UK market of ~1,700 licence holders.\n\nYou will:\n\nDrive growth & outreach: Conduct active outbound email and LinkedIn outreach to TIC clients, non-client ATOL holders, and travel consortiums.\n\nBuild content & pipeline: Write engaging LinkedIn posts on ATOL compliance topics, research prospect lists, prepare sales materials, and follow up with leads from industry events.\n\nSupport the full sales & client cycle: Connect with UK travel directors before demos, follow up after calls, answer questions, send subscriber agreements, and ensure they are signed.\n\nLead onboarding & operations: Set up new company accounts, guide users through their first steps, answer how-to questions, pass bugs to developers with clear steps to reproduce, and maintain clean CRM records.\n\nCoordinate customer migration: Agree on switch dates for legacy clients, collaborate with our Ukrainian dev team, and verify data accuracy.\n\nMust Have:\n\nFigure things out alone: High resourcefulness. When stuck, you explore documentation, the product admin panel, or AI tools before asking targeted questions.\n\nEntrepreneurial & growth mindset: Comfortable with proactive cold outreach, LinkedIn prospecting, and taking ownership of finding new customers.\n\nAccuracy & attention to detail: You check facts thoroughly before communicating with clients or publishing content—precision matters in regulated markets.\n\nTechnical aptitude: Clear understanding of web concepts (e.g., what an API is), comfortable working in admin panels, and able to describe bugs clearly to developers.\n\nStrong English (written and spoken): Ability to write concise, professional emails and speak fluently on calls with UK company directors (understanding British accents at normal speed).\n\nHighly organised: Ability to manage multiple concurrent tasks, tracking precise next steps and deadlines.\n\nAligned with UK business hours: Working schedule aligned with London business day.\n\nNice to Have\n\nHands-on experience with LinkedIn outreach, email campaigns, or B2B sales support.\n\nExperience as an early hire in a B2B SaaS startup, Project/Delivery Manager, or Account Manager.\n\nExperience working with UK clients or within TravelTech / RegTech / FinTech / regulated industries.\n\nFamiliarity with tools like Jira, CRM systems, and AI workflows (ChatGPT, Claude, etc.).\n\nWhat We Offer:\n\nDirect ramp-up & onboarding: Your first weeks are dedicated to learning ATOL rules, mastering the product, and sitting in on calls with leadership.\n\nHigh autonomy & zero bureaucracy: Direct collaboration with company leadership with real ownership over growth and operations.\n\nClear career evolution: Opportunity to mature into fully leading demos, onboarding, and growth initiatives for the product.\n\nFlexible remote work schedule aligned with UK business hours.\n\nReady to take ownership and grow with us? 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