{"id":2503866,"url":"https://alion.io/job/softconstruct-customer-support-specialist-foreign-languages-vbet","title":"Customer Support Specialist (Foreign languages) / VBET","company":{"id":57202,"name":"SoftConstruct","domain":"softconstruct.com","url":"https://alion.io/company/softconstruct","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"PeopleForce","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yerevan, Armenia"],"countries":["AM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T07:00:11Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T01:54:06Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Company:\nVBET is an award-winning sports betting and gaming operator with 23 years of experience in the industry powered in-house by Betconstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment.\nAbout the Role:\nThe successful candidate will be working within a fast paced, exciting and highly productive environment. This is a demanding, responsible, varied, exciting and challenging role where a passion for customers, sport and betting is essential.We have highly ambitious plans and we are looking for a Customer Support Specialist to assist our customers by addressing any inquiries, concerns, or issues.\nAbout the Team:\n The Customer Support department is one of the most important areas of our business, and the Customer Support Specialists are the ones who make this department thrive. We welcome CS Specialists who have a passion for building a world-leading brand with us, giving our customers the best betting and gaming experience in a safe and secure environment. If you have passion for sports and a collaborative spirit, let’s move forward together.\nResponsibilities:\nDeliver customer service through online and phone support\nFollow up with customers to ensure their technical issues are resolved\n\nProvide solutions to customers with the help of supervisors from different departments\nProvide detailed information about websites, procedures, payments and requests\nInform customers about deals and promotions. \nOur Expectations:\nGood knowledge of English, other languages are a big plus\nEnjoy finding solutions to a variety of problems and supporting customers in a friendly and productive manner\nCuriosity and interest in digital products and applications\nStrong communication and organizational skills\nHigh level of flexibility and adaptability to maneuver in a very dynamic environment.\nRole Benefits:\nCompetitive experience-based salary\nPerformance bonus\nCoverage for the employee health insurance\nUpskilling and reskilling trainings\nSocial events, corporate parties\nWork Location: Onsite\nWo rking hours: Rotating shifts: morning, evening, and night (10:00 - 18:00, 18:00 - 02:00, and 02:00 - 10:00)\nAddress: Caucasus Complex, 122 Gevorg Chaush St. (adjacent to the \"Vahakni\" residential community, near the Ashtarak highway).","description_format":"text","description_chars":2450,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["PC Games"],"lifecycle":[{"event":"open","at":"2026-10-14T07:00:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/softconstruct-customer-support-specialist-foreign-languages-vbet","json_url":"https://alion.io/job/softconstruct-customer-support-specialist-foreign-languages-vbet.json","meta":{"generated_at":"2026-10-15T06:09:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9216,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57202},"rest":"https://alion.io/mcp/rest/get_company?id=57202"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsoftconstruct-customer-support-specialist-foreign-languages-vbet"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsoftconstruct-customer-support-specialist-foreign-languages-vbet"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsoftconstruct-customer-support-specialist-foreign-languages-vbet"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/softconstruct-customer-support-specialist-foreign-languages-vbet\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsoftconstruct-customer-support-specialist-foreign-languages-vbet"}]}