{"id":2503785,"url":"https://alion.io/job/softconstruct-product-operations-manager","title":"Product Operations Manager","company":{"id":57202,"name":"SoftConstruct","domain":"softconstruct.com","url":"https://alion.io/company/softconstruct","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"PeopleForce","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yerevan, Armenia"],"countries":["AM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":66000,"period":"year","method":null,"sample_n":8776},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T06:59:45Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-17T09:41:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Are you GAME toJOIN US and be our new Product Operations Manager?\nSoftConstruct is on a search for a new player to join our team.\n\nThe Product Operations Manager is responsible for optimizing the product lifecycle by enhancing process efficiency, improving cross-functional communication, and ensuring data-driven decision-making across the organization and Partners.\nResponsibilities\n1. Collaboration and Cross-Functional Alignment (Working with Product Teams) \nProcess Optimization: Design, implement, and maintain scalable processes for the entire\nproduct lifecycle, from launch and post-launch iteration (e.g., release process, feature\nrequest intake).\nProduct Team Enablement: Serve as the primary internal resource to the Product\nManagement, Engineering, and Design teams, providing them with the necessary tools,\ndocumentation, and streamlined workflows to maximize their efficiency.\n2. Stakeholder and Partner Communication (Direct Communication with Partners) \nPartner Coordination: Act as the key operational liaison between the product team and\nexternal partners or vendors, ensuring clear communication and alignment.\nInternal Communication Strategy: Standardize and facilitate the communication of\nproduct updates, launch schedules, and strategic changes to key internal stakeholders\n(e.g., Sales, Marketing, Account Managers, and Executive Leadership).\nGo-to-Market (GTM) Support: Work closely with Product Marketing and other teams to\nmanage the operational aspects of product and feature launches, including internal\ntraining, resource preparation, and process adherence.\n3. Operational Management and Task Execution\n\nRelease Management Support: Help define and enforce consistent release cadences,\nensuring all required steps (QA, documentation, communication) are executed properly\nand on time.\nRisk Identification and Mitigation: Proactively identify operational risks, process\ninefficiencies, or workflow gaps that could impact product quality or operation and\npropose actionable solutions.\n\n4. Market Research and Data Analysis\n\nCustomer Feedback Loop Management: Own and optimize the process for collecting,\ncentralizing, and synthesizing customer and user feedback (e.g., support tickets, surveys,\nuser interviews, feedback) to deliver actionable insights to the Product team.\nData and Analytics Enablement: Partner with Data/Analytics teams to ensure the right\nproduct usage metrics and KPIs are tracked, documented, and made accessible through\nstandardized dashboards for data-driven decision-making.\n5. Other Key Responsibilities\n\nDefine Product Health Metrics: Establish and monitor key performance indicators (KPIs)\nfor product operational health and efficiency, reporting regularly on progress and areas\nfor improvement.\nAdoption & Change Management: Drive the adoption of new processes, tools, and best\npractices within the Product organization and among cross-functional partners. \nRequirements\nStrong skills in process design, optimization, and cross-functional coordination\n\nExperience collaborating closely with Product, Engineering, and Design teams\n\nAbility to manage and standardize stakeholder communication across internal and external partners\n\nFamiliarity with go-to-market (GTM) workflows, product launch preparation, and cross-team enablement\n\nUnderstanding of release management practices, including QA alignment, documentation flow, and rollout procedures\n\nStrong capability to identify operational risks and propose practical mitigation strategies\n\nDo you like to learn hard, work hard, and play hard?\nDo you imagine better things, technologies, future?\nIf you answered “Yes” to at least two of these questions, then we might be a great fit for you.","description_format":"text","description_chars":3695,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["PC Games"],"lifecycle":[{"event":"open","at":"2026-10-14T06:59:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/softconstruct-product-operations-manager","json_url":"https://alion.io/job/softconstruct-product-operations-manager.json","meta":{"generated_at":"2026-10-17T12:20:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16394,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57202},"rest":"https://alion.io/mcp/rest/get_company?id=57202"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsoftconstruct-product-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsoftconstruct-product-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsoftconstruct-product-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/softconstruct-product-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsoftconstruct-product-operations-manager"}]}