{"id":2883388,"url":"https://alion.io/job/softgic-especialista-en-soporte-a-desarrollo-java-multi-stack-remoto-1792","title":"Especialista en Soporte a Desarrollo (Java & Multi-stack) | Remoto | 1792","company":{"id":3876500,"name":"Softgic","domain":"softgic.co","url":"https://alion.io/company/softgic","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Jira","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-19T22:28:15Z","employer_posted_date":null,"last_verified_at":"2026-10-19T22:28:15Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"This is a remote position.Buscamos un Especialista en Soporte a Desarrollo (Java & Multi-stack) para unirse a un equipo encargado de garantizar la continuidad operativa de aplicaciones corporativas utilizadas por miles de usuarios. Buscamos una persona con experiencia en soporte técnico avanzado a aplicaciones, sólidos conocimientos en Java y capacidad para analizar y resolver incidencias complejas en entornos corporativos. Si disfrutas investigando problemas, colaborando con equipos de desarrollo y aportando soluciones de calidad, esta oportunidad es para ti.ResponsabilidadesBrindar soporte técnico avanzado (L2/L3) a aplicaciones corporativas.Analizar, diagnosticar y resolver incidencias relacionadas con el desarrollo de software.Trabajar sobre aplicaciones desarrolladas en Java utilizando frameworks como Struts.Gestionar y optimizar bases de datos mediante consultas SQL, modelado y scripting.Realizar ajustes y mantenimiento sobre aplicaciones para garantizar su correcto funcionamiento.Colaborar con equipos de desarrollo para asegurar la continuidad y estabilidad de las aplicaciones.Gestionar y dar seguimiento a incidencias utilizando Jira.Brindar soporte funcional a usuarios finales mediante herramientas de atención y correo electrónico.Participar activamente en el ciclo de vida del software aportando conocimientos técnicos para la resolución de problemas.\nRequisitos\nRequisitos 2 a 3 años de experiencia en soporte a desarrollo o posiciones similares.Experiencia sólida en el ecosistema Java.Conocimiento y experiencia trabajando con Apache Struts.Experiencia en soporte técnico L2/L3 de aplicaciones corporativas.Manejo de bases de datos a nivel de desarrollo, incluyendo SQL, optimización de consultas, modelado y scripting.Capacidad para analizar y resolver incidencias técnicas complejas.Experiencia trabajando con Jira para la gestión de incidencias.Habilidad para comunicarse con usuarios no técnicos de forma clara y empática.Capacidad analítica, autonomía y orientación a la resolución de problemas.Español fluido.¿Qué ofrecemos?? Modalidad 100% remota.? Contrato a largo plazo.? Horario de lunes a viernes de 9:00 a.m. a 5:30 p.m. (hora España).? Oportunidad de trabajar con una institución referente en el sector de la arquitectura y la edificación.? 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