{"id":798296,"url":"https://alion.io/job/softswiss-account-manager-junior","title":"Account Manager - Junior","company":{"id":8389,"name":"SOFTSWISS","domain":"softswiss.com","url":"https://alion.io/company/softswiss","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-04T09:15:17Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-03T16:54:20Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Overview:\nSOFTSWISS is hiring a Junior Account Manager to join our Affilka Team.\nWe are seeking a client-oriented and proactive Account Manager to own the full cycle of customer support, ensuring strong partnerships, high product adoption, and long-term satisfaction of our clients.\nAbout Product:\nAffilka is an iGaming affiliate marketing platform designed to help operators manage and optimise affiliate programs. The software product integrates with the SOFTSWISS Casino Platform and Sportsbook. It is managed by a separate, standalone team, while SOFTSWISS has been authorised by Affilka to seek candidates for open roles.\nPurpose of the role:\nYou will be responsible for building strong, long-term relationships with clients, ensuring their business needs are understood and addressed, while supporting them in maximizing the value of our product through consulting, training, and continuous guidance. You will act as a trusted partner, helping clients solve technical challenges, adopt best practices, and shape the product roadmap through their feedback.\nKey responsibilities:\nFull platform support:\nbuilding strong long-term relationships with partners and key stakeholders\n\nunderstanding business needs and analyzing operational requirements\n\nassisting with technical issue resolution\n\nproviding day-to-day guidance on product usage\n\ndelivering product training sessions and demonstrations for partners and their teams\n\ncollaborating with the development team, collecting and analyzing product feedback, and directly contributing to product backlog prioritization\n\ncreating user guides and product documentation\n\nRequired Experience:\nWritten and spoken English - B2; Russian - native or close to native\n\nKnowledge of other languages would be a plus\n\nStrong communication, problem-solving and analytical skills\n\nExperience as an Account Manager, Support Specialist, or Consultant for at least 1 year\n\nAbility to work in a fast-paced manner and manage stress\n\nSelf-organization and ability to prioritize tasks\n\nAbility to work both independently and in a team\n\nNegotiation experience would be a plus\n\nExperience in the IT field would be a plus\n\nOur Benefits:\nPrivate health insurance\n\nSports benefits\n\nComprehensive Mental Health Program\n\nFree English lessons (online)\n\nLocal language courses\n\nPaid time off\n\nMaternity leave support\n\nReferral program rewards\n\nUpskilling, internal workshops, and participation in professional conferences and corporate events","description_format":"text","description_chars":2465,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Russian","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Gaming","Sports Betting","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-09-12T06:32:53Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.677,"p_room":0.75,"age_days":28,"expected_fill_days":39,"reasons":["conf:11","velocity","win:late","comp:junior"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/softswiss-account-manager-junior","json_url":"https://alion.io/job/softswiss-account-manager-junior.json","meta":{"generated_at":"2026-10-04T02:31:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3617,"day_limit":5000,"remaining_today":1383,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}