{"id":2192756,"url":"https://alion.io/job/softswiss-technical-operations-manager-junior","title":"Technical Operations Manager – Junior","company":{"id":8389,"name":"SOFTSWISS","domain":"softswiss.com","url":"https://alion.io/company/softswiss","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poznań, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GitLab","optional":true},{"name":"Jenkins","optional":true}],"status":"live","first_seen_at":"2026-10-09T11:36:35Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T15:32:24Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Overview:\nSOFTSWISS continues to expand the team and is looking fora Junior Technical Operations Manager. We need a true, experienced and accomplished professional who shares our culture and values\nPurpose of the role:\nYou’ll combine technical expertise in payment systems with operational oversight to enhance client experience, ensure accurate transaction processing, and support the continuous optimization of payment workflows.\nKey responsibilities:\nHandling technical operations requests from first line support about transactions issues and Payment Methods work\n\nRoll out a customization of new Clients Customization Payment Methods on the Client’s website\n\nTechnical troubleshooting about transactions and Payment Methods\n\nMaintaining the efficiency of payment systems\n\nInteraction with payment systems\n\nAnalysis and identification of patterns in problems with payments with subsequent reporting\n\nInteraction with related departments (2nd line, Finance, Account managers, B2С)\n\nRequired Experience:\nExperience in Fintech/Payments industry as an Operations Manager/B2B technical 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