{"id":2489246,"url":"https://alion.io/job/softtech-consulting-business-analyst","title":"Business Analyst","company":{"id":4423199,"name":"Soft Tech","domain":"softtechconsulting.com","url":"https://alion.io/company/softtechconsulting","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Suitland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Scrum","optional":false},{"name":"SharePoint","optional":false},{"name":"Agile","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-14T01:34:26Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T13:39:17Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nMUST BE A US CITIZEN\nMUST HAVE AN ACTIVE TOP SECRET SECURITY CLEARANCE\nCOUNTERINTELLIGENCE POLYGRAPH MAY BE REQUIRED\nTHE FIRST 60 DAYS ARE ONSITE; THEN 3 DAYS A WEEK ONSITE AND 2 DAYS REMOTE\nLOCATION: SUITLAND, MD\nNO THIRD PARTY VENDORS\nSalary Range: $75K-$95K (Dependent upon the candidate's skills, experience, education and certifications).\nSoft Tech offers competitive BENEFITS in the areas of: Medical, Dental, Vision, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, and Paid Holidays.\nSoft Tech Consulting is seeking a highly motivated, innovative individual to fill the role of a Business Analyst. The candidate will provide analytical support and guidance for a government client. The designated candidate for this position will join a collaborative team environment, providing an external perspective on operations and necessary steps to maintain a successful project. They will use their professional experience to identify project needs and help the project to evolve as times and trends change. Business Analysts will coordinate with client and project leads and IT personnel to streamline processes and increase productivity. The Business Analyst will provide effective communication to all levels of staff for reporting system environment status. The place of performance for this contract is onsite in Suitland, MD.\nResponsibilities\nCommunicate with client leadership regarding requirements and be able to (along with the PM) act as a liaison between leadership and the team\nDefine business systems, create outlines and workflow diagrams, and present plans for accomplishing tasks\nHelp the team to function as a more cohesive unit through high energy and enthusiasm\nFacilitate/support Scrum activities.\nThink of the three C’sCollaboration - Discuss project requirements, needs and priorities with high-level client's leadership and ensure the team works together to complete task, \nCommunication - Clearly communicate requirements with the team and make sure everyone understands the intent\nCoordination - Assist with coordinating efforts and tap into the proper talent on the team to ensure the project/task is completed on time\n\nProvide strategic planning, structure to the team, better integration of individual skills to projects and tasks, incremental feedback to promote progress, etc.\nBe the first-line supervisor for the Help Desk, and take those statistics and convert them to useful information for reports to the field. These reports track user data, Maritime Analytic Support System (MASS) user account numbers and trends, categories of support tickets, etc.\nWork with the development team to test functional components of the MASS system, tracking and testing bug fixes and reporting status in Teams meetings \nAssist with simple design functions, upload files and videos, and link sites to other sites.\nAssist the Tech Writer, if needed, to document any requirements and work with the Tech Writer to ensure timely submission of deliverables\nPerform Project Management support tasks, i.e., assist with compiling Monthly Progress Reports, Program Management Reviews to a wider client's audience, participating in meetings, etc.\nCollect and analyze helpdesk data, streamline operations\nRecord and analyze helpdesk ticket metrics, track call volume, etc.…\nManage future MASS Helpdesk SharePoint site, post videos, etc.…\nBe aware of MASS bug fixes and change request status\nAssist in preparing and submitting Monthly Status Reports (include metrics pertaining to invoicing, schedule, technical progress, deliverable status, risk information related to the task, and up to date WBS)\nPrepare Periodic Monthly Reviews for a wider client's audience\nSend system outage reports to the field (initial within two hours of outage and a final report within 24 hours of outage resolution).\nQualifications\nBachelor's Degree or higher in Information Technology/Cyber Security or similar field. \nMinimum 2 years' experience.\nMust have experience with Scrum methodologies/processes and provide support for Scrum artifacts, events and sprints.\nKnowledge of SharePoint is a plus.\nScrum Master training is highly desired and maybe required as a hiring contingency.\nBasic understanding/experience with Agile methodologies\nFamiliarity with simple design functions, upload files and videos, and link sites to other sites.\nHave a basic understanding of defining business systems, creating outlines and workflow diagrams, and presenting plans for accomplishing tasks\nFamiliar with Remedy IT Service Management System (nice to have, but not a deal-breaker).\nHave basic business acumen and data analysis skills.\nStrong analytical, critical thinking and problem-solving abilities.\nExperience with MS Office (specifically PowerPoint, Excel, Word) required.\nMS Project (highly desired).\nSuperior presentation and negotiation skills.\nStrong management and organizational skills.\nAdaptable and capable of working in fast-paced environments.\nExcellent written and verbal communication skills.\nMust be able to work independently with little to no oversight.\nAbout Us\nSoft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech’s mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support. Soft Tech Consulting, Inc. is an Equal Opportunity Employer.","description_format":"text","description_chars":5855,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T01:34:26Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":17,"reasons":["conf:4","velocity","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":true},"html_url":"https://alion.io/job/softtech-consulting-business-analyst","json_url":"https://alion.io/job/softtech-consulting-business-analyst.json","meta":{"generated_at":"2026-10-15T14:05:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21604,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423199},"rest":"https://alion.io/mcp/rest/get_company?id=4423199"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsofttech-consulting-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsofttech-consulting-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsofttech-consulting-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/softtech-consulting-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsofttech-consulting-business-analyst"}]}