{"id":1905377,"url":"https://alion.io/job/softtek-app-support-engineer-web-based-pr-7","title":"App Support Engineer Web-based Pr","company":{"id":57937,"name":"Softtek","domain":"softtek.com","url":"https://alion.io/company/softtek","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":87,"open_postings":19,"ghost_share":0,"stale_share":0.526,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["A Coruña, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false}],"status":"live","first_seen_at":"2026-10-02T11:39:03Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-08T02:26:35Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Título del puesto:\nTécnico/a de Soporte Java\nDescripción del puesto\nBuscamos un profesional con experiencia o conocimientos sólidos en Java para incorporarse a un equipo de soporte tecnológico. La posición estará enfocada en la gestión y resolución de incidencias, mantenimiento de aplicaciones y atención a usuarios finales. Se valorarán especialmente conocimientos de Groovy y una orientación clara al servicio, la comunicación y el trabajo en equipo. Se trata de una excelente oportunidad para desarrollarse en entornos tecnológicos estables y de alta visibilidad.\nHabilidades requeridas\nConocimientos sólidos en Java.\nConocimiento o capacidad de aprendizaje rápido en Groovy.\nExperiencia en soporte de aplicaciones o atención de incidencias.\nDisponibilidad para realizar guardias.\nExcelentes habilidades de comunicación con usuarios finales.\nCapacidad de análisis y resolución de problemas.\nTrabajo en equipo y orientación al servicio.\nResponsabilidades\nGestión y resolución de incidencias de aplicaciones.\nSoporte técnico y funcional a usuarios finales.\nAnálisis y seguimiento de problemas reportados.\nMantenimiento correctivo y evolutivo de aplicaciones Java.\nColaboración con equipos técnicos para la resolución de incidencias complejas.\nParticipación en servicios de guardia cuando corresponda.\nDocumentación de incidencias y procedimientos de soporte.\nIdiomas requeridos\nEspañol: nivel profesional.\nLocalización\nModelo híbrido Softtek 56 en alguna de nuestras oficinas.\nInformación sobre nuestro proceso de selección\nComo parte de nuestra apuesta por una experiencia de selección más flexible, objetiva y accesible, las fases iniciales del proceso podrán realizarse mediante entrevistas impulsadas por Inteligencia Artificial a través de nuestra plataforma Eightfold.\nEsta tecnología nos ayuda a conocer mejor la experiencia, competencias y motivaciones de cada profesional, ofreciendo además la posibilidad de realizar la entrevista en el momento que mejor se adapte a su disponibilidad. La Inteligencia Artificial forma parte del proceso como herramienta de apoyo, pero las decisiones de selección siguen siendo revisadas y tomadas por personas de nuestro equipo de Talent Acquisition.","description_format":"text","description_chars":2196,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Software","Managed IT Services (MSP)","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-10-05T12:45:23Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":32,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/softtek-app-support-engineer-web-based-pr-7","json_url":"https://alion.io/job/softtek-app-support-engineer-web-based-pr-7.json","meta":{"generated_at":"2026-10-08T02:34:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4454,"day_limit":5000,"remaining_today":546,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57937},"rest":"https://alion.io/mcp/rest/get_company?id=57937"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsofttek-app-support-engineer-web-based-pr-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsofttek-app-support-engineer-web-based-pr-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsofttek-app-support-engineer-web-based-pr-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/softtek-app-support-engineer-web-based-pr-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsofttek-app-support-engineer-web-based-pr-7"}]}