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Ability to monitor applications, analyze logs, identify issues, and participate in troubleshooting activities.\n Azure (Required). Experience supporting and deploying applications on Microsoft Azure. Knowledge of Azure App Services, Azure Storage Accounts, Azure Monitor, Application Insights, Azure DevOps, Service Bus\nExperience with Git version control.\nSQL knowledge, including:Queries, Stored Procedures (SPs), Views, Joins, Application configuration and parameterization, Data analysis and validation\nBasic knowledge or hands-on experience with AI tools such as: Microsoft Copilot, ChatGPT, Azure OpenAI\nNice to Have\nExperience with incident management platforms such as: ServiceNow, Jira.\nLanguage Requirements\nAdvanced English (mandatory).\nResponsibilities\nProvide support for applications developed in .NET.\nMonitor the stability, performance, and availability of business-critical applications.\nInvestigate, diagnose, and resolve production incidents.\nPerform Root Cause Analysis (RCA) and recommend preventive actions.\nParticipate in troubleshooting and problem resolution activities.\nLocation:\nMexico: Hybrid work arrangement. 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