{"id":3738627,"url":"https://alion.io/job/softtek-tecnico-de-soporte-it","title":"Técnico de soporte IT","company":{"id":57937,"name":"Softtek","domain":"softtek.com","url":"https://alion.io/company/softtek","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":82,"open_postings":19,"ghost_share":0,"stale_share":0.737,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T13:39:08Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T04:34:51Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Título del puesto:\nTécnico/a de Soporte In Situ\nDescripción del puesto\nBuscamos un/a Técnico/a de Soporte In Situ para proporcionar asistencia técnica a usuarios y garantizar el correcto funcionamiento de los equipos y herramientas corporativas. Participarás en tareas de soporte hardware y software, instalación y configuración de dispositivos, gestión de incidencias y mantenimiento de entornos tecnológicos. Valoramos conocimientos de sistemas operativos, redes y seguridad informática, así como orientación al usuario y capacidad de resolución de problemas.\nHabilidades requeridas\nFormación Profesional de la rama Informática o experiencia equivalente en soporte TI.\nConocimiento de hardware, software y resolución de incidencias.\nConocimientos básicos de sistemas operativos y redes.\nExperiencia o conocimientos en instalación y configuración de equipos informáticos.\nCapacidad para prestar soporte presencial y remoto a usuarios.\nConocimientos básicos de seguridad informática.\nCarnet de conducir y vehículo propio.\nResponsabilidades (Actividades a desempeñar)\nDiagnóstico y resolución de incidencias hardware y software.\nInstalación, configuración y mantenimiento de equipos, periféricos e impresoras.\nSoporte a usuarios tanto de forma presencial como remota.\nInstalación y configuración de software corporativo y maquetación de equipos.\nSoporte a sistemas de videoconferencia y dispositivos audiovisuales.\nRegistro, seguimiento y actualización de incidencias mediante herramientas habilitadas.\nColaboración con otros equipos técnicos para garantizar la continuidad del servicio.\nIdiomas requeridos\nEspañol: nivel profesional.\nLocalización\nModelo híbrido Softtek 56 en alguna de nuestras oficinas.\nInformación sobre nuestro proceso de selección\nComo parte de nuestra apuesta por una experiencia de selección más flexible, objetiva y accesible, las fases iniciales del proceso podrán realizarse mediante entrevistas impulsadas por Inteligencia Artificial a través de nuestra plataforma Eightfold.\nEsta tecnología nos ayuda a conocer mejor la experiencia, competencias y motivaciones de cada profesional, ofreciendo además la posibilidad de realizar la entrevista en el momento que mejor se adapte a su disponibilidad. La Inteligencia Artificial forma parte del proceso como herramienta de apoyo, pero las decisiones de selección siguen siendo revisadas y tomadas por personas de nuestro equipo de Talent Acquisition.","description_format":"text","description_chars":2422,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Software","Managed IT Services (MSP)","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-04T10:53:33Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.612,"p_room":0.9,"age_days":10,"expected_fill_days":30,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/softtek-tecnico-de-soporte-it","json_url":"https://alion.io/job/softtek-tecnico-de-soporte-it.json","meta":{"generated_at":"2026-11-10T08:35:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19905,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57937},"rest":"https://alion.io/mcp/rest/get_company?id=57937"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsofttek-tecnico-de-soporte-it"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsofttek-tecnico-de-soporte-it"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsofttek-tecnico-de-soporte-it"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/softtek-tecnico-de-soporte-it\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsofttek-tecnico-de-soporte-it"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3738627}},{"tool":"search_jobs","arguments":{"company":"softtek.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3738627},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}