{"id":3833071,"url":"https://alion.io/job/software-engineering-institute-mac-systems-administrator","title":"Mac Systems Administrator","company":{"id":46403,"name":"Software Engineering Institute","domain":"sei.cmu.edu","url":"https://alion.io/company/sei-cmu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":44,"ghost_share":0,"stale_share":0.523,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-07T05:47:08Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pittsburgh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"Git","optional":false},{"name":"Python","optional":false},{"name":"Ansible","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"CMMC","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-11-05T20:07:31Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T19:36:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the role\nThe Mac Systems Administrator is responsible for managing, securing, and improving our macOS and Apple environment, with a focus on Jamf, automation, and device lifecycle management. You'll help build and maintain a reliable, secure platform that integrates with our broader IT infrastructure and supports the needs of researchers, developers, and other technical users.\nWe're looking for a curious, motivated problem-solver who takes ownership of their work and enjoys learning new technologies. You'll work independently and collaborate with IT teams and researchers to solve technical challenges, improve how we manage our systems, and keep our macOS environment secure and running smoothly.\nWhat You'll Do\nSystems Administration\nInstall, maintain, and configure macOS systems to ensure a reliable and secure platform.\nIntegrate and support macOS systems within a heterogeneous enterprise environment while supporting developer-focused technologies and workflows.\nProvide tier 3 support for IT Services technologies, collaborating with systems administrators and engineers to resolve issues.\nLead projects on new services and deployments.\nDiagnose and resolve complex end-user hardware and software issues.\nTrain, document, and provide consulting for applications and services provided.\nAutomation & Infrastructure as Code\nUse automation concepts and experience with scripting languages to streamline tasks and improve operational efficiency.\nLeverage Infrastructure-as-Code (IaC), configuration management, and CI/CD practices.\nManage configuration and deployment changes using Git-based workflows.\nSolve complex problems and drive automation using modern DevOps practices.\nSecurity & Governance\nImplement and maintain macOS security controls, including system hardening, endpoint protection, encryption, vulnerability management, and configuration compliance.\nEnsure macOS systems comply with organizational security policies and applicable regulatory frameworks.\nManage macOS identity and access controls, including integration with enterprise authentication.\nWho You Are\nYou are committed to delivering a secure, reliable, and well-managed macOS environment. You take ownership of the platform throughout its lifecycle and are comfortable integrating macOS with enterprise technologies while supporting developers, researchers, and technical users.\nYou are a proactive problem-solver who values automation and operational efficiency. You work collaboratively across IT teams, communicate effectively with technical and non-technical audiences, and understand the importance of making technology work for the people who depend on it.\nQualifications\nRequired Qualifications\nExperience administering, configuring, deploying, and supporting macOS systems in an enterprise environment.\nExperience with Apple device management platforms such as Jamf Pro, Apple School Manager, or Microsoft Intune.\nWorking knowledge of macOS security practices, including endpoint protection, encryption, system hardening, patch management, and vulnerability remediation.\nExperience integrating and supporting macOS systems in heterogeneous environments.\nExperience using scripting languages such as Bash, Python, or zsh to automate administrative tasks and improve efficiency.\nStrong troubleshooting and problem-solving skills, including diagnosing complex hardware, software, authentication, and connectivity issues.\nAbility to work independently and collaboratively with IT teams, developers, researchers, and other technical users.\nStrong communication and documentation skills, with the ability to explain technical issues to both technical and non-technical audiences.\n\nPreferred Qualifications\nExperience supporting macOS systems in development, research, or other technically demanding environments.\nUnderstanding of Infrastructure-as-Code (IaC), configuration management, and automation tools such as Ansible, Terraform, and APIs.\nFamiliarity with Microsoft Entra ID and other Microsoft 365 technologies.\nExperience with cloud infrastructures like Azure and AWS\nFamiliarity with Git-based workflows, CI/CD concepts, and configuration files using YAML and JSON.\nUnderstanding of security and compliance frameworks, including NIST SP 800-171 and CMMC.\nAdditional Requirements\nParticipate in a rotating on-call schedule and occasionally work evenings or weekends to support critical services and scheduled maintenance.\nRespond remotely to service outages within 30 minutes and, when necessary, report on-site to the local SEI facility within 60 minutes, barring extreme adverse conditions.\nTravel between SEI and CMU facilities as required, with occasional travel to other SEI locations, conferences, and off-site meetings.\nWho we are:\nThe SEI helps advance software engineering principles and practices and serves as a national resource in software engineering, computer security, and process improvement. The SEI works closely with defense and government organizations, industry, and academia to continually improve software-intensive systems. Its core purpose is to help organizations improve software engineering capabilities and develop or acquire the right software, defect-free, within budget and on time, every time.\nOur benefits:\nOur benefits philosophy encompasses three driving priorities: choice, control and well-being. Through Carnegie Mellon University, SEI offers a wide range of competitive employee benefits to help you live well, including comprehensive health insurance, tuition benefits, and a generous PTO and retirement savings policy to name a few.\nTo learn more, visit these resources:\nWhy Carnegie Mellon - to learn more about becoming part of an institution inspiring innovations that change the world.\nBenefits at a Glance - to get a listing of all employee benefits.\nStaff Member Benefits - to get detailed information about benefits for employees who are not faculty.\nWhy work here:\nWork with cutting edge technologies and experts to solve tough problems for the government and the nation.\nGet 8% monthly contribution for your retirement, without having to make a contribution yourself.\nGet tuition benefits to CMU for you and your dependent children.\nEnjoy a healthy work/life balance with a flexible work arrangement.\nGet access to university resources including campus fitness facilities, mindfulness programs, child care, free transportation on the Port Authority Transit System, etc.\nEnjoy annual professional development opportunities to attend conferences and training or obtain a certification.\nCarnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Read our Statement of Assurance to learn more.\nLocation\nPittsburgh, PAJob Function\nSystems Administration and SupportPosition Type\nStaff - RegularFull time/Part time\nFull timePay Basis\nSalaryMore Information:\nPlease visit “Why Carnegie Mellon ” to learn more about becoming part of an institution inspiring innovations that change the world.\n\nClick here to view a listing of employee benefits\n\nCarnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.\n\nStatement of Assurance","description_format":"text","description_chars":7115,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Engineering Services","Research Institutes"],"lifecycle":[{"event":"open","at":"2026-11-05T20:07:31Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":32,"reasons":["conf:8","stale_co","velocity","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/software-engineering-institute-mac-systems-administrator","json_url":"https://alion.io/job/software-engineering-institute-mac-systems-administrator.json","meta":{"generated_at":"2026-11-08T04:27:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":46403},"rest":"https://alion.io/mcp/rest/get_company?id=46403"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsoftware-engineering-institute-mac-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsoftware-engineering-institute-mac-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsoftware-engineering-institute-mac-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/software-engineering-institute-mac-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsoftware-engineering-institute-mac-systems-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3833071}},{"tool":"search_jobs","arguments":{"company":"sei.cmu.edu","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3833071},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}