{"id":61695,"url":"https://alion.io/job/software-mind-mla-senior-site-reliability-engineer-sre-kubernetes","title":"[MLA] Senior Site Reliability Engineer (SRE) – Kubernetes","company":{"id":7464,"name":"Software Mind","domain":"softwaremind.com","url":"https://alion.io/company/softwaremind","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-19T05:45:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":99000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":78},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ArgoCD","optional":false},{"name":"CI/CD","optional":false},{"name":"DNS","optional":false},{"name":"GitOps","optional":false},{"name":"Glide","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Java","optional":false},{"name":"KEDA","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Lit","optional":false},{"name":"Node JS","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false},{"name":"JavaScript","optional":true},{"name":"Kotlin","optional":true}],"status":"live","first_seen_at":"2026-08-17T07:28:09Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-20T05:08:55Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities - these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.\n Project - the aim you'll have\nWe are the AI Experience Framework team that builds the platform powering ServiceNow's AI-first user interfaces - an SSR runtime (karuna) built on Lit and server-rendered web components, running behind a multi-tier proxy/HTTP2 routing chain with sharded V8 isolate pools, paired with a ServiceNow Glide/Java platform layer (karuna-glide) that supplies metadata, ACLs, and service artifacts. This role owns production reliability for that stack end to end: Kubernetes deployment and operations, observability, and hands-on troubleshooting of both the Node.js and JVM sides of the system - not generalist infrastructure work.\nPosition - how you’ll contribute\nSupport the deployment, operation, and reliability of production services running on Kubernetes.\nMonitor service health and investigate production incidents across distributed applications.\nParticipate in on-call support, incident response, root cause analysis, postmortems, and reliability improvements.\nTroubleshoot application runtime, networking, and service-to-service issues in collaboration with engineering teams.\nSupport CI/CD, GitOps-based deployments, observability, and production monitoring.\nWork within a client-directed backlog and established priorities.\n Expectations - the experience you need\n5+ years of experience inSite Reliability Engineering, DevOps, Platform Engineering, Production Engineering, or a closely related role, including strong recent hands-on experience supporting Kubernetes-based production services.\n3+ years of hands-on production Kubernetes experience strongly preferred. Kubernetes production operations, including deployment, scaling, rollout / rollback, resource tuning, and service-to-service troubleshooting\nStrong production incident response experience, including on-call, runbooks, postmortems, and paging hygiene\nSplunk experience for log aggregation, search, and production troubleshooting\nPrometheus and Grafana experience, specifically building alert rules and dashboards, not only using existing dashboards\nCI/CD and infrastructure-as-code for containerized deployments, including Helm and GitOps tools such as ArgoCD or Flux\nStrong Linux and networking fundamentals, including DNS, load balancing, TCP / HTTP, HTTP/2, and Kubernetes networking\nProduction troubleshooting experience across Node.js and JVM/Java services, with strong depth in at least one runtime environment. Experience may include Node.js heap snapshots, CPU profiling, event-loop and memory analysis, as well as JVM GC log analysis, thread dumps, JVM tuning, and Java service latency investigation.\nService-to-service authentication experience, including mTLS, certificate rotation, certificate format conversion, and JWT-based service authentication\nVery good spoken and written English. \nAdditional skills - the edge you have\nWeb Components / Lit experience, to perform first-level debugging of UI-related issues\nServer-side rendering or isomorphic runtime experience\nCanary rollout / multi-version production operations\nDistributed tracing and request-context correlation\nKEDA or event-driven autoscaling\nExperience with enterprise platform integration layers\n Our offer - professional development, personal growth:\nFlexible employment and remote work \nInternational projects with leading global clients \nInternational business trips \nNon-corporate atmosphere \nLanguage classes \nInternal & external training \nPrivate healthcare and insurance \nMultisport card \nWell-being initiatives \nPosition at: Software Mind","description_format":"text","description_chars":4062,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Outsourcing & Dedicated Teams","Custom Software Development","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-08-17T07:28:09Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.481,"p_room":0.28,"age_days":62,"expected_fill_days":17,"reasons":["seen:62","velocity","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/software-mind-mla-senior-site-reliability-engineer-sre-kubernetes","json_url":"https://alion.io/job/software-mind-mla-senior-site-reliability-engineer-sre-kubernetes.json","meta":{"generated_at":"2026-10-20T05:23:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6002,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7464},"rest":"https://alion.io/mcp/rest/get_company?id=7464"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsoftware-mind-mla-senior-site-reliability-engineer-sre-kubernetes"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsoftware-mind-mla-senior-site-reliability-engineer-sre-kubernetes"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsoftware-mind-mla-senior-site-reliability-engineer-sre-kubernetes"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/software-mind-mla-senior-site-reliability-engineer-sre-kubernetes\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsoftware-mind-mla-senior-site-reliability-engineer-sre-kubernetes"}]}