{"id":683624,"url":"https://alion.io/job/sogeclair-ingenieur-support-software-hf","title":"Ingénieur Support Software h/f","company":{"id":684754,"name":"Sogeclair","domain":"sogeclair.com","url":"https://alion.io/company/sogeclair","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":91,"open_postings":85,"ghost_share":0.071,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":137,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint-Nazaire, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":79000,"period":"year","method":"role_country_seniority_unknown","sample_n":508},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-13T00:00:00Z","employer_posted_date":"2026-03-13","last_verified_at":"2026-10-30T03:57:49Z","board_verified":true,"closed_at":null,"days_open":231,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":230},"description":"Dans le cadre de nos activités industrielles, nous recherchons un Ingénieur Support Software h/f.\nMISSIONS\nAssurer des activités de support technique, de préparation d’environnements logiciels, de tests et d’accompagnement client, tout en contribuant aux actions de pré-vente et de formation.\nAssurer le support technique auprès des utilisateurs.\nGérer et installer les licences logicielles (activation, suivi, configuration).\nPréparer les ordinateurs et environnements logiciels nécessaires aux sessions de formation.\nRéaliser des tests logiciels et remonter les anomalies éventuelles.\nParticiper à la rédaction de supports de formation et intervenir lors des formations clients.\nContribuer à des études de prospection et d’accessibilité via des simulations avec les outils logiciels.\nRequirements\nPROFIL SOUHAITE\nFormation : Diplôme d’ingénieur informatique, génie logiciel, systèmes informatiques.\nExpérience : 2 à 5 ans.\nSavoir-faire:\nConnaissances informatiques et logiciels métiers.\nSavoir-être :\nSens du support et de la relation utilisateur;\nRigueur, organisation et capacités rédactionnelles.\nPédagogie et capacité à expliquer des outils techniques.\nConnaissance linguistique :\nBon niveau d’anglais technique.\nBenefits\nLe Groupe SOGECLAIR est convaincu que la diversité et l’inclusion sont des éléments essentiels de sa performance et s’engage à recruter sans discrimination.\nDans un souci de lisibilité, le masculin est utilisé dans cette annonce, mais nous encourageons les candidatures de toutes les personnes, sans distinction de genre, d’origine, de handicap ou de toute autre caractéristique.\nNotre processus recrutement :\nUn rapide entretien téléphonique de pré-qualification\nUn entretien technique et RH\nOptionnel : un second entretien ou test de personnalité\nWelcome aboard !\nBenefits\nWork @Sogeclair :\nUn environnement de travail international et multiculturel \nDes perspectives de mobilité interne\nUn apprentissage permanent : Sogeclair Academy \nUn package de rémunération : RTT, mutuelle, pack mobilité durable, politique cooptation, TR etc.\nEn savoir plus sur nous :\nSOGECLAIR DIGITAL ENGINEERING consolide et développe les projets d'ingénierie au sein du groupe, se caractérisant par une diversité de domaines d'expertise. En tant qu'entreprise à dimension humaine, SOGECLAIR et ses équipes d'experts, offrent de multiples compétences en ingénierie mécanique, allant des phases de recherche et développement jusqu’aux supports en services.\nNos expertises : aérostructure et installation de systèmes, aménagements intérieurs avions, industrialisation, gestion de configuration conseil en management et opérations, performance des produits et procédés, transformation numérique, excellence opérationnelle, transition environnementale.\nNos valeurs :\nConfiance et esprit d'équipe \nPerformance et innovation \nResponsabilité et engagement \nEquité et éthique dans les affaires \nNous rejoindre : Rejoignez-nous ! - Sogeclair","description_format":"text","description_chars":2939,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Simulation & Digital Twin Software","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-09-10T23:56:27Z"},{"event":"open","at":"2026-09-25T23:09:16Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.524,"p_room":0.36,"age_days":230,"expected_fill_days":137,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/sogeclair-ingenieur-support-software-hf","json_url":"https://alion.io/job/sogeclair-ingenieur-support-software-hf.json","meta":{"generated_at":"2026-10-30T05:01:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7083,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684754},"rest":"https://alion.io/mcp/rest/get_company?id=684754"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsogeclair-ingenieur-support-software-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsogeclair-ingenieur-support-software-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsogeclair-ingenieur-support-software-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sogeclair-ingenieur-support-software-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsogeclair-ingenieur-support-software-hf"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":683624}},{"tool":"search_jobs","arguments":{"company":"sogeclair.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":683624},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}