{"id":2466303,"url":"https://alion.io/job/soitec-fae-coordinator-continuous-improvement","title":"FAE Coordinator - Continuous Improvement","company":{"id":52962,"name":"Soitec","domain":"soitec.com","url":"https://alion.io/company/soitec","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grenoble, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2161},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-13T18:47:15Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T07:38:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Présentation de Soitec et contexte du poste\nA major player in microelectronics listed on the SBF 120 index, Soitec designs the semiconductor materials of tomorrow. From smartphones and 5G to electric mobility, connected devices, and AI, our products lie at the heart of the innovations shaping today and the future. Every day, our teams share a common responsibility: driving technological revolutions while minimizing environmental impact through sustainable, responsible innovation.\nEn quoi consiste le job?\nWe are seeking a results-driven and detail-oriented Global Field Operations & Continuous Improvement Lead to join our global Field Application Engineering (FAE) team. In this pivotal role, you will serve as the vital link connecting our Quality, Product, IT, and worldwide Field Engineering teams. You will take ownership of tracking field projects, driving quality and technical initiatives, and proactively driving continuous process improvements. This position offers a great opportunity for an engineer seeking hands-on exposure to cross-functional project management, technical operations, and global team leadership.\nProject Coordination\nCoordinate daily operational activities, project schedules, and resource allocations for field engineers globally.\nAct as the central point of contact between field application engineers, quality, product, and sales teams to facilitate seamless communication and swift issue resolution.\nMaintain comprehensive project documentation, progress reports, and real-time deployment dashboards.\nMonitor performance metrics and Key Performance Indicators (KPIs) to drive project success.\nField Support & Technical Initiatives\nProvide first-line operational and technical guidance to field personnel resolving on-site challenges.\nFacilitate global deployment of new product releases, software/hardware upgrades, and standardized technical protocols.\nOrganize and deliver technical training, updated documentation, and tooling improvements for field engineering teams.\nAssist FAE team in troubleshooting and resolving field operational issues.\nQuality & Continuous Improvement\nAssist in gathering and analyze field data (incident reports, maintenance logs, deployment times) to spot emerging trends and optimize operations.\nSupport Quality Assurance (QA) standards by auditing compliance with technical specifications, safety guidelines, and SOPs.\nParticipate in root-cause analysis investigations for field incidents and implement targeted corrective action plans to boost reliability.\nSpecification Management IT Tool Key-user\nKey interface between FAE and IT teams for technical issues resolution involving specification management tools.\nManage Commercial Part (PC) lifecycles-including creation tracking, internal part creation ownership, and part obsolescence-collaborating closely with Engineering, Innovation, and Product teams.\nAct as the FAE superuser to test software enhancements, validate feature updates, and resolve system issues.\nDeliver training and support to Field Application Engineers globally.\nCe poste répondra à votre projet si vous êtes…\nRequired:\nEducation: Master's degree in Engineering (Electrical, Mechanical, Mechatronics, Industrial, Computer Engineering, or related field).\nExperience: 3-5 years of experience in engineering support, project coordination, or technical operations.\nEnglish & Communication: Excellent written and verbal English skills; ability to communicate clearly across diverse global teams and cultures.\nOrganization: Strong multi-tasking and project tracking abilities with acute attention to detail.\nProblem-Solving: Strong analytical mindset with a passion for process optimization and technical troubleshooting.\nPreferred:\nFamiliarity with project management and data tracking systems (e.g., Excel, Power BI, Salesforce, ERP).\nWorking knowledge of quality management frameworks and methodologies (e.g., ISO, Lean, 5S, Root Cause Analysis).\nProactive, self-motivated mindset with strong problem-solving capabilities.","description_format":"text","description_chars":4016,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advanced Materials","Semiconductor Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-13T18:47:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:4","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/soitec-fae-coordinator-continuous-improvement","json_url":"https://alion.io/job/soitec-fae-coordinator-continuous-improvement.json","meta":{"generated_at":"2026-10-14T07:56:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9130,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52962},"rest":"https://alion.io/mcp/rest/get_company?id=52962"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsoitec-fae-coordinator-continuous-improvement"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsoitec-fae-coordinator-continuous-improvement"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsoitec-fae-coordinator-continuous-improvement"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/soitec-fae-coordinator-continuous-improvement\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsoitec-fae-coordinator-continuous-improvement"}]}