{"id":3161208,"url":"https://alion.io/job/soitron-junior-support-technician-2","title":"Junior Support Technician","company":{"id":2421753,"name":"Soitron","domain":"soitron.sk","url":"https://alion.io/company/soitron-sk","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liberec, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":35000,"currency":"CZK","period":"month","gross":null,"usd_annual":19560},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"IAM","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false},{"name":"ITSM","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-23T16:13:52Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T10:59:38Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Junior Support Technician\nPro naši sesterskou společnost 2Ring hledáme do Liberce posilu na pozici Junior Support Technician. Čeká vás podpora mezinárodních zákazníků v angličtině, práce s Windows, Linuxem a Cisco technologiemi a zaškolení od zkušeného týmu. Hledáme někoho s technickým základem, prozákaznickým přístupem a chutí se učit.Job offer information\nPRACOVNÍ NÁPLŇ:\nInstalace, konfigurace a technická podpora produktů\nŠkolení zákazníků v používání produktů\nTestování nových verzí produktů\nKonfigurace interních systémů společnosti\nKomunikace se zákazníky v různých časových pásmech\nPersonality assumptions and skillsPOŽADUJEME:\nTechnický základ: znalost Windows, základy Linux/Unix a sítí\nAktivní znalost češtiny nebo slovenštiny\nKomunikativní angličtinu slovem i písmem\nProzákaznický přístup a dobré komunikační schopnosti\nChuť učit se a rozvíjet v oblasti IT\nVýhodou\nZkušenost s helpdeskem nebo technickou podporou (i formou stáže či brigády)\nZákladní znalost SQL\nOrientace v Cisco Voice / Contact Center prostředí\nBenefitsNABÍZIME:\nZaškolení na produkty a Cisco technologie pod vedením zkušeného týmu\nOdborná školení a IT certifikace, příspěvek na jazykovou výuku\nMožnost profesního růstu směrem k samostatné technické či implementační roli\nPráci s mezinárodními zákazníky a stabilní zázemí skupiny Soitron\nHybridní režim práce (2-3 dny v týdnu z domova)\nNotebook, mobilní telefon a příspěvek na stravování\n5 dní dovolené navíc a 3 dny volna bez potvrzení od lékaře\nRoční budget na benefity dle vlastního výběru (sport, vzdělávání, relaxace, zdraví, kultura)\nPříspěvek na penzijní a životní pojištění po 1 roce ve společnosti\nFiremní a týmové akce\nInformation about the company 2Ring dodává moderní cloud ready/nativní produkty a služby stovkám tisíc uživatelů po celém světě. Má partnerství s celosvětovými giganty jako Cisco, Genesys, SalesForce, ServiceNow a mnoha dalšími.Type of employment:\n\nFull Time, Self employment\nWorkplace:\n\nLiberec\nSalary:\n30 000-35 000 Kč měsíčně *Konečná výše se bude odvíjet od spravedlivého a důkladného ohodnocení vašich znalostí a odbornosti.\nStart of contract:\nIhned\nRespond to position\nBack to all jobs\nOther work areas\n\nITSM Security Account Manager\n\nCisco ISE Engineer - freelancer\n\nBackup Solutions Consultant\n\nNetwork System Engineer\n\nSenior DevOps developer (Kubernetes)\n\nNetwork System Engineer\n\nBrigádnik/čka na recepciu\n\nACCOUNT DELIVERY MANAGER\n\nDevOps developer (Kubernetes)\n\nSenior Security Engineer - Fortinet (KE)\n\nSenior Security Engineer - Fortinet (BA)\n\nCommand Center Specialist\n\nMedior IAM & IDM Analytik / Analytička\n\nTest Manager","description_format":"text","description_chars":2599,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-23T16:13:52Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.481,"p_room":0.35,"age_days":4,"expected_fill_days":2,"reasons":["conf:4","velocity","win:tail","comp:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":19560,"is_top_pay":false},"html_url":"https://alion.io/job/soitron-junior-support-technician-2","json_url":"https://alion.io/job/soitron-junior-support-technician-2.json","meta":{"generated_at":"2026-10-28T11:50:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15609,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2421753},"rest":"https://alion.io/mcp/rest/get_company?id=2421753"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsoitron-junior-support-technician-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsoitron-junior-support-technician-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsoitron-junior-support-technician-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/soitron-junior-support-technician-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsoitron-junior-support-technician-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3161208}},{"tool":"search_jobs","arguments":{"company":"soitron.sk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3161208},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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