{"id":2379854,"url":"https://alion.io/job/solace-senior-cloud-site-reliability-engineer","title":"Senior Cloud Site Reliability Engineer","company":{"id":58106,"name":"Solace","domain":"solace.com","url":"https://alion.io/company/solace-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":150000,"currency":"CAD","period":"year","gross":null,"usd_annual":105094},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"CloudFormation","optional":false},{"name":"Datadog","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"Kibana","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-02-27T00:00:00Z","employer_posted_date":"2026-02-27","last_verified_at":"2026-10-13T16:43:22Z","board_verified":true,"closed_at":null,"days_open":228,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":228},"description":"Enterprise AI is moving from pilots to production, and the constraint is no longer the model - it's the data. Agents are only as good as what they can sense, trust, and act on in the moment, and real-time, event-driven data is becoming the foundation every serious AI system runs on.\nSolace is the leading platform for the enterprise AI era. Established enterprises worldwide - including RBC Capital Markets, Bosch, Heineken, PSA Singapore, United Airlines, Schwarz Group, and hundreds more - have built their business around Solace to enable intelligent, real-time experiences, modernize their application and integration landscape, and create seamless digital journeys for their customers, partners, and employees.\nSo, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology-and your hard work!\nAbout the Role\nThis position is for a Senior Cloud Site Reliability Engineer. You will be responsible for the daily operations of Solace Cloud, our market-leading SaaS offering, across leading cloud providers and platforms such as Amazon Web Services, Microsoft Azure, Google Cloud Platform, Kubernetes, etc.\nWhat You Will Do:\nEnsuring that the Solace Cloud Services are healthy and reliable, and that SLAs are being met \nDesign and implement our infrastructure tooling, observability, and automation \nContribute to making the production operations more efficient, less error-prone, etc. \nExpert-level knowledge in handling production Incidents in production-grade multi-cloud environments according to industry-standard Incident management process \nProcess handling service requests and provisioning by the customers. \nProven ability to manage customer escalations and drive resolution in mission-critical, high-impact production environments \nWork directly with customers to identify, troubleshoot, and resolve operational issues. \nExpert debugging knowledge in Linux and Kubernetes to detect operational issues. \nBe on-call rotation and provide 24x7 off-hours support \nIdeally, You Will Be:\nHighly technical, excited by technology, and eager to stay up to date in a rapidly evolving environment. \nExpert-level knowledge in Cloud Networking Solutions \nKnowledgeable in demonstrating the ability to debug at a system level and resolve incidents in complex cloud-based environments \nExpert in Site reliability engineering and Incident response \nA strong communicator who can articulate complex technical issues clearly and concisely & get on the phone with customers. \nExperienced in SaaS operations and customer-facing technical support \nRequired Skills:\nProven expertise with public cloud providers (AWS, Azure, GCP) services & features\nProven expertise with cloud Kubernetes infrastructure platforms such as AWS Elastic Kubernetes Service, Azure Kubernetes Service, Google Kubernetes Service \nHands-on experience with Monitoring tools like Datadog, Kibana, Prometheus etc. \nHands-on experience with Infrastructure Automation using Terraform, Cloud Formation \nHands-on expertise in debugging production alerts \nExpert-level understanding of Linux Operating Systems \nProgrammer in languages such as Groovy, Python, and Go \nCertified Kubernetes Administrator \nCertified Cloud Administrator (AWS, Azure, or GCP) \nWhy You’ll Love Working at Solace\nAt Solace, we’re all about smart people, meaningful work, and good vibes.\nWork with brilliance- Our team is packed with some of the sharpest minds in the industry.\nBalance matters- We believe work should fit into your life, not the other way around.\nHybrid-first- Flexibility is built into how we work, so everyone feels included and empowered.\nValues-driven- We live and breathe our core values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience.\nGrowth mindset- Our training programs are designed to help you level up, fast.\nCustomer Obsessed- We’re proud of our world-class customer lineup (we’re not shy about it).\nKeep it fun- We’re social, we keep things simple, and we know how to have a good time.\nCreative culture- We’ve got a great sense of humour and we make cool videos on topics like MITT and this (check them out!).\nRole Status: EXISTING\nExpected Salary Range: Expected salary range for this role is from $120,000 to $150,000. The final offer within this range will reflect the successful candidate’s skills and experience.\nAt Solace, we are committed to a fair, inclusive, and transparent recruitment process.\nTo help identify candidates whose qualifications best align with the role, we use artificial intelligence (AI) tools during the initial stage of resume screening. These tools compare submitted resumes to the job description, focusing on education, experience, and skills.\nImportantly, all decisions beyond this initial screening-including interviews and final hiring-are made by our human recruitment team. AI is never used to make final hiring decisions.\nLet’s Talk\nNot sure you meet every requirement? That’s okay - we’re more interested in your potential and passion. If this role excites you, we’d love to hear from you.\nNeed accommodations during the hiring process? Just let us know - we’re here to support you.\nThanks to everyone who applies! While we wish we could connect with every candidate, only those selected to move forward will be contacted.\nAt Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life. We strive to create an enriching and safe workplace where you can be who you are. If you want to do the best work of your career and feel supported every step of the way, we encourage you to join.","description_format":"text","description_chars":5685,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Integration & API Management","Stream Processing & Real-Time Data"],"lifecycle":[{"event":"open","at":"2026-10-12T19:07:10Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.329,"p_room":0.28,"age_days":228,"expected_fill_days":36,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":105094,"is_top_pay":false},"html_url":"https://alion.io/job/solace-senior-cloud-site-reliability-engineer","json_url":"https://alion.io/job/solace-senior-cloud-site-reliability-engineer.json","meta":{"generated_at":"2026-10-13T17:58:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27411,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58106},"rest":"https://alion.io/mcp/rest/get_company?id=58106"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolace-senior-cloud-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolace-senior-cloud-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolace-senior-cloud-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solace-senior-cloud-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolace-senior-cloud-site-reliability-engineer"}]}