{"id":3746965,"url":"https://alion.io/job/solar-turbines-field-service-representative-13","title":"Field Service Representative","company":{"id":1975356,"name":"Solar Turbines","domain":"solarturbines.com","url":"https://alion.io/company/solarturbines","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":31,"ghost_share":0,"stale_share":0.516,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Esbjerg, Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T13:39:59Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T10:16:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Career Area:\nProduct SupportJob Description:\nYour Work Shapes the World at Caterpillar Inc.\nWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.\nRole Definition\nInstalls, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems.\nResponsibilities\nUse a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems.\nUse hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.\nCheck for common causes of trouble, such as dirty or defective components, clean and lubricate equipment as needed.\nPerform routine installations and make adjustments to equipment as appropriate within normal procedures. Degree Requirement Degree or equivalent experience desired Skill Descriptors Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Working Knowledge: \nProvides a quality of service that customers describe as excellent.\nResolves common customer problems.\nResponds to unexpected customer requests with a sense of urgency and positive action.\nProvides direct service to internal or external customers.\nDocuments customer complaints in a timely manner. Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals. Level Basic Understanding: \nDescribes opportunities for taking initiative in the organization.\nCites examples of taking initiative in own personal or professional life.\nIdentifies types of environments that motivate or de-motivate initiative.\nExplains how initiative is critical to success. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Basic Understanding: \nExplains the value of a disciplined approach to problem solving.\nDescribes problem reporting and escalation practices.\nUtilizes accepted procedures for problem analysis and resolution.\nIdentifies key aspects of problem-solving techniques used in own area. Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants. Level Working Knowledge: \nInstalls and maintains basic mechanical components and equipment.\nGenerates regular maintenance reports to senior management.\nRepairs or replaces mechanical components based on diagnostic results.\nAssists in the optimization of preventive maintenance procedures.\nPerforms mechanical testing activities for power supply machines. Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons. Level Working Knowledge: \nExplains common mechanical problems and associated solutions and preventive measures.\nRepairs or replaces mechanical components based on diagnostic results.\nWorks with equipment providers or vendors to resolve mechanical problems and prevent their recurrence.\nWorks with installation and maintenance of specific mechanical components and equipment.\nDescribes procedures for the repair, replacement, and refurbishing of mechanical equipment and systems. Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards. Level Extensive Experience: \nPromotes workplace safety among supervisors and workers; communicates safety rules and regulations.\nPerforms safety inspections to assure compliance with company, local and federal regulations.\nDiscusses managers' and workers' responsibilities in ensuring compliance with OSHA requirements.\nAssesses and reports unusual or new safety hazards or violations; initiates corrective action.\nDetermines appropriate action to take when unsafe conditions are encountered.\nEnsures that all employees and contractors comply with relevant safety policies and regulations. Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls. Level Basic Understanding: \nCites examples of PLC associated control function applications.\nDescribes PLC concepts and features.\nDiscusses the key considerations and issues in the use of the programmable controller.\nExplains the benefits and risks associated with the use of advanced control functions. Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment. Level Working Knowledge: \nDocuments common hardware, software and communications problems and likely resolutions.\nTroubleshoots typical technical problems in a specific area.\nWorks with vendor-specific diagnostic guides, tools and utilities to discover application problems.\nAdheres to standard troubleshooting procedures to ensure effectiveness of resolutions.\nParticipates in setting evaluation standards and criterion for troubleshooting.\nVisa Sponsorship is not available for this position.Posting Dates:\nNovember 4, 2026 - November 11, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply\nNot ready to apply? Join our Talent Community.","description_format":"text","description_chars":6421,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-04T13:39:59Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.662,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:1","stale_co","wave","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/solar-turbines-field-service-representative-13","json_url":"https://alion.io/job/solar-turbines-field-service-representative-13.json","meta":{"generated_at":"2026-11-05T16:34:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21933,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1975356},"rest":"https://alion.io/mcp/rest/get_company?id=1975356"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolar-turbines-field-service-representative-13"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolar-turbines-field-service-representative-13"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolar-turbines-field-service-representative-13"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solar-turbines-field-service-representative-13\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolar-turbines-field-service-representative-13"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3746965}},{"tool":"search_jobs","arguments":{"company":"solarturbines.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3746965},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}