Territory Manager

About us

In July 2023, Diversey was bought by Solenis. The agreement unites two of the industry's heavyweights with activities in related and highly complementary markets. Solenis produces sustainable specialty chemicals for water-intensive industries, while Diversey specializes in providing solutions and technologies within cleaning, hygiene and infection prevention.

With the acquisition, Solenis has activities in over 130 countries, with 71 production facilities and over 15,000 employees. In 2024, Solenis is Recognized as a US Best Managed Company for the third consecutive year. For over 100 years, we at Diversey have worked to further develop and adapt our wide range of cleaning and hygiene solutions.

Our solutions include everything from patented cleaning agents, dosing and dispensing equipment, floor machines, digital monitoring systems, services and advice. Business we serve: Facility Management, Building Service Contractors, Foodservice, Hospitality, Public Sector, Healthcare, Channel Partners etc. We are green at heart and working with sustainable development as a very comprehensive concept that deals with both environmental, economic and social aspects.

Thanks to our long history as a market leader in hygiene, infection prevention and cleaning solutions, the name Diversey has today become synonymous with quality and credibility.

About the role

The Territory Manager - North Luzon District is responsible for managing and growing existing customer accounts, strengthening partnerships, retaining contracts, and identifying opportunities to expand product and service offerings.

The role serves as the primary customer contact, overseeing sales forecasting, inventory planning, and customer commitments while working closely with Technical, Supply Chain, Customer Service, and Operations teams to deliver customer value and sustainable business growth.

Key Responsibilities:

• Manage and Grow Customer Relationships: Build strong stakeholder relationships, identify growth opportunities, drive customer retention and renewals, and manage pricing, quotations, and contract negotiations.

• Drive Sales Planning and Forecasting: Develop accurate sales forecasts, monitor territory performance and customer consumption, and collaborate with Supply Chain to ensure product availability.

• Execute Customer Commitments: Coordinate customer trials, validations, audits, shutdowns, and technical initiatives, working closely with Technical Service teams to resolve issues and deliver results safely and on time.

• Ensure Customer Satisfaction: Conduct regular business reviews, address customer concerns promptly, and maintain proactive communication on projects and action plans.

• Demonstrate Business Ownership: Act as a trusted customer partner, balance customer needs with business objectives, collaborate across teams, and champion safety and continuous improvement.

Core Requirements

Education

• Bachelor’s degree in engineering, Chemistry, Food Technology, Business Management, or a related field.

• Minimum of 2 years' experience in account management, territory management, technical sales, or customer-facing roles within industrial, manufacturing, water treatment, hygiene, sanitation, or food & beverage sectors.

• Experience managing key customer relationships and delivering account growth.

• Experience in sales forecasting, inventory planning, and customer project coordination is highly preferred.

Knowledge and Skills

• Strong account management and relationship-building skills.

• Commercially astute with experience in quotations, pricing discussions, and contract management.

• Ability to analyze sales trends and develop accurate forecasts.

• Strong planning and organizational skills, as well as communication and presentation abilities.

• Effective problem-solving and decision-making capability.

Personal Attributes

• Customer-centric and service-oriented.

• Highly accountable and dependable.

• Proactive and results driven.

• Resourceful and creative in addressing challenges.

• Strong sense of ownership and urgency.

• Adaptable and comfortable working in a dynamic environment.

• Committed to safety, operational excellence, and continuous improvement.