{"id":2483180,"url":"https://alion.io/job/solera-account-manager-2","title":"Account Manager","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":82,"ghost_share":0,"stale_share":0.012,"repost_share":0,"time_to_fill_p50_days":119,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":68000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2606},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-13T23:29:33Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T03:37:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Account Manager - Mitikah\nWho We Are\nSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.\nAbout the Role\nAn Account Manager has a passion for building relationships and retaining customers. Account Managers will be responsible for managing customers within their territory and will be heavily experienced in customer communication, managing accounts, and cross-selling Solera products and services. The AM must be able to plan and execute daily and weekly, required activities. You will also be adept at multi-tasking, working within a team and other departments that drive successful business outcomes for the customer and for Solera. This role must be comfortable using and/or learning new technology or other communication and automation tools. The ideal candidate is goal-oriented, dedicated, and maintains a positive, can-do attitude. You are open minded and adept to change; you must be comfortable working in a fast-paced, evolving environment. Must be a strategic thinker and have experience forecasting and growing a territory.\nWhat You Will Do\nImplement customer analysis to identify trends and opportunities to generate revenue.\nCreate positive relationships with clients to help build the customer base.\nMonitor and maintain customer satisfaction ratings.\nManage customer communications relating to new products and services.\nReinforce customer loyalty.\nLeverage social media to engage with customers.\nBuilding and maintaining profitable relationships with key customers.\nFull knowledge and understanding of the competition to strategize accordingly.\nOverseeing the relationship with customers handled by your team.\nResolving customer complaints quickly and efficiently.\nMeeting with managers in the organization to plan strategically.\nUnderstanding key customer individual needs and addressing these in a timely manner.\nWhat It You Will Bring\nBachelor's degree preferred, but not required.\n3+ years’ experience working in an Account Management environment\nStrong analytical skill set: experience working with Salesforce and ChurnZero is a plus.\nAbility to be a team player and perform in a fast-paced, quota-driven environment.\nStrong prospecting skills and ability to generate leads within an assigned territory. \nExcellent verbal, written and interpersonal communication skills.\nStrong negotiation and cross-selling skills focusing on product value and adoption.\nExperience with customer escalations and conflict resolution.\nStrong articulation, organization, and presentation skills.\nPassionate about working with customers and delivering a great customer experience.","description_format":"text","description_chars":3206,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-13T23:29:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":119,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/solera-account-manager-2","json_url":"https://alion.io/job/solera-account-manager-2.json","meta":{"generated_at":"2026-10-15T21:45:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32993,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99637},"rest":"https://alion.io/mcp/rest/get_company?id=99637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolera-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolera-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolera-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solera-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolera-account-manager-2"}]}