{"id":1950910,"url":"https://alion.io/job/solera-application-services-engineer","title":"Application Services Engineer","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":90,"ghost_share":0,"stale_share":0.011,"repost_share":0,"time_to_fill_p50_days":131,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":144000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Ansible","optional":false},{"name":"Apache HTTP Server","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"DHCP","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Graylog","optional":false},{"name":"HAProxy","optional":false},{"name":"Linux","optional":false},{"name":"Nginx","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Redis","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"ActiveMQ","optional":true},{"name":"Apache Kafka","optional":true},{"name":"Java","optional":true},{"name":"LDAP","optional":true},{"name":"Red Hat","optional":true}],"status":"live","first_seen_at":"2026-10-06T10:01:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-09T02:50:49Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Application Services Engineer\n\nThe Role\nAs a Senior Application Services Engineer, you will be part of a global support team managing products and applications worldwide. You will work closely with development and architecture teams to consolidate and replace caching systems & message brokers while centralizing logging across the globe. Playing a critical role in strengthening the product lifecycle by ensuring robust application layers and system reliability consolidating over 450 products across +42 business units. You’ll have the opportunity to extend your expertise to harden products, reduce downtime, and enhance overall performance.\nWhat You’ll Do\nProvide L3 support experience in leading 24x7 on-call support for highly critical customer-facing applications with technical depth in troubleshooting issues quickly and following up with permanent fixes.\nSupport a broad range of technologies Windows/Linux, multi-tier web applications, middleware (web/app servers, infrastructure, containers, message queues, containers, databases, networking)\nEffectively deploy applications by building automation suites (GitHub, Ansible, semaphore…)\nInstall, configure, and tune middleware applications (sFTP, Apache, Tomcat, IIS, Redis, RabbitMQ, Graylog, Kakfa, IBM-MQ)\nSetup monitoring at all layers of the application stack and resolve alerts quickly using NewRelic\nApplication performance tuning, outage troubleshooting / triage, short term / long-term fixes\nWork closely with development/architecture replace and reduce the footprint and cost of infrastructure on the cloud by migrating to our on-premise data centers\nImprove architectures by enhancing application architecture, and redundancy, across, legacy systems\nCentralize logging in production environments using Graylog\nEnsure design, infrastructure, processes, and operational documentation are up to date\nAutomate repetitive tasks, leaning out processes that drive down outages and deliver quick results\nFamiliarity with Public & Private Cloud (AWS, Azure, GCP), and on-prem VMware virtualized systems environments.\nNetworking basic knowledge, (F5, HAproxy)\nAbility to drive own bodies of work using Atlassian stack\nWhat you will bring:\n5+ years of relevant experience.\nData-Driven & Communication:\nYou’ll need strong communication skills to hold technical conversations in English, asking relevant questions to guide problem-solving processes. \nProblem Solving:\nYou should possess strong critical thinking skills to navigate unfamiliar situations, providing clear, step-by-step troubleshooting guidance. You’ll lead on calls, mentor team members, and prioritize issues by evaluating their impact, urgency, and resource requirements.\nApplication Services and Infrastructure: You’ll have to be capable of navigating through the IT infrastructure, regardless of minimal background on its architecture leveraging your previous experience\nInstallation and Configuration of Software: Proficiency in both Windows and Linux environments, adept at multiple protocols/tools (HTTP, HTTPS, TLS, TCP, UDP, SMTP, ICMP, FTP, sFTP, SSH, RDP) expertise in technologies/practices like (VPN, Jumphost, DHCP, Active Directory) webservers, F5, HAProxy, and Apache, Nginx, IIS, Websphere, VMware, Git.\nMonitoring Experience: You’ll have experience setting up proactive monitoring systems to prevent recurring outages, identifying necessary configurations, and proposing short- and long-term solutions to post-incident scenarios.\nUnderstanding of Application SDLC and On-Call Support: You’ll provide on-call support on a rotational basis, diagnosing, triaging, and fixing system issues during outages. Bonus: Knowledge of source control management and CI/CD automation processes (Ansible) is highly valued.\nIntellectual Curiosity and Can-Do Attitude: We’re looking for someone eager to contribute with contagious enthusiasm. In times of uncertainty, you’ll help clarify chaos, engage in outages, projects, and specialists when necessary, and bring thoughtful, clear-headed solutions.\nBonus Points: Hands-On experience with any Message broker technology such as RabbitMQ, Kafka, IBM-MQ, ActiveMQ, Tibco, MSMQ, RedHat AMQ, SQS, Redis, Graylog, LDAP, AWS, Azure, VMWare, Fluent Spanish","description_format":"text","description_chars":4223,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-06T10:01:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":131,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/solera-application-services-engineer","json_url":"https://alion.io/job/solera-application-services-engineer.json","meta":{"generated_at":"2026-10-09T04:24:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4052,"day_limit":5000,"remaining_today":948,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99637},"rest":"https://alion.io/mcp/rest/get_company?id=99637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolera-application-services-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolera-application-services-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolera-application-services-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solera-application-services-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolera-application-services-engineer"}]}