{"id":2060935,"url":"https://alion.io/job/solera-channel-account-manager","title":"Channel Account Manager","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":82,"ghost_share":0,"stale_share":0.012,"repost_share":0,"time_to_fill_p50_days":119,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":98000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1003},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T18:50:31Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Title: Channel Account Manager (Virtual - USA)\nCompany: Solera\nWho We Are:\nSolera is a global leader in data and software services dedicated to transforming every touchpoint of the vehicle lifecycle into a connected digital experience. We also provide essential products and services to protect life's other critical assets, including homes and digital identities. Currently, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers across more than 90 countries. Our team of 6,500 fosters an innovative culture and is committed to delivering the future through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.\nThe Role:\nAs the Channel Account Manager, you will be pivotal in managing the post-sales relationship between Solera, T-Mobile employees, and their customers. Your main responsibility will be to provide exemplary post-sales support to T-Mobile customers while assisting the Solera Channel Sales Team. This role demands regular communication with the Sales Director and Regional Sales Managers to ensure customer account health and promote retention. You will leverage your expertise in Solera/Spireon products to meet company sales objectives and gather valuable customer and market insights.\nWhat You’ll Do:\nInvestigate solution needs and assess onboarding training to ensure a seamless launch into FleetLocate Software.\nDevelop a comprehensive understanding of Solera’s suite of services and applications offered through T-Mobile, ensuring alignment with customer requirements.\nEngage with customers both in-person and virtually pursue specific account objectives.\nDesign targeted evaluation plans demonstrating how Solera can meet customer needs.\nAddress customer issues and complaints promptly, providing solutions or next steps towards resolution.\nShowcase Solera applications and effectively communicate the value they bring to each customer interaction.\nLead cross-functional teams to develop solutions that meet customer specifications and advance sales opportunities.\nMaintain accurate and up-to-date records in Salesforce and other reporting tools regarding essential customer information.\nWhat You’ll Bring:\nProven experience in negotiating new business opportunities.\nExceptional sales skills and experience working with channel partners (resellers).\nFamiliarity with the transportation or logistics industries is preferred.\nStrong ability to communicate clear value propositions to senior leadership.\nAdditional Responsibilities:\nSchedule onboarding training for new business customers and provide follow-up training for existing customers.\nConduct demo presentations and collaborate with legal, finance, and operations teams to streamline changes to customer accounts (renewals, migrations, upgrades, etc.).\nEscalate issues in accordance with company policy and utilize Salesforce.com to manage organized sales processes with quality operational performance.\nRespond to all emails and voicemails professionally and promptly.\nMeet and exceed quantitative and qualitative goals.\nParticipate in Partner Business Review meetings (PBR) and respond to NPS cases while conducting customer health checks.\nManage time effectively to meet personal goals and work collaboratively with other members of the sales team.\nAlign with Channel leadership to develop messaging, standardized presentations, and sales processes.\nWhat You’ll Bring:\nEducation: Bachelor’s degree in business administration, Marketing, Communication, or equivalent work experience.\nExperience: 2+ years of sales/account management experience or in B2B environments.\n Knowledge/Skills/Abilities:\nStrong communication skills with experience in cultivating a current account base.\nPrevious work experience in a channel/partner environment is preferred.\nDemonstrated ability to present software and solutions through online meetings.\nProficient in corporate productivity and web presentation tools.\nExperience with Salesforce.com or similar CRM systems.\nExcellent verbal and written communication skills.\nStrong listening and presentation abilities.\nAbility to multi-task, prioritize, and manage time effectively.\nSelf-driven, results-oriented with a positive outlook and focus on quality.\nProficient in Microsoft Office Suite (Outlook, Excel, PowerPoint).\nDisclaimer:\nIt is impossible to list every requirement or responsibility of any position. The above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to, or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.\nApplication Process:\nInterested candidates are encouraged to submit their resume and cover letter outlining their relevant experience and interest in the position to [Insert Application Email/Link].\nSolera is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\nEQUAL OPPORTUNITY EMPLOYER\nThe Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.","description_format":"text","description_chars":5265,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-08T02:05:51Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":119,"reasons":["conf:5","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/solera-channel-account-manager","json_url":"https://alion.io/job/solera-channel-account-manager.json","meta":{"generated_at":"2026-10-13T22:00:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33646,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99637},"rest":"https://alion.io/mcp/rest/get_company?id=99637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolera-channel-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolera-channel-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolera-channel-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solera-channel-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolera-channel-account-manager"}]}