{"id":1465525,"url":"https://alion.io/job/solera-claims-representative-2","title":"Claims Representative","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":95,"ghost_share":0,"stale_share":0.011,"repost_share":0,"time_to_fill_p50_days":155,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dresden, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":171000,"period":"year","method":"role_country_seniority_unknown","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T14:45:47Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-01T04:19:07Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Title: Claims Handler / Legal Administrative Specialist\nLocation: Dresden, Germany\nAbout the Role\nWe are looking for a Claims Handler / Legal Administrative Specialist to support the efficient handling of insurance claims in a dynamic service environment. In this role, you will manage communication with all parties involved in a claim, review and assess cases independently, settle justified claims, and defend against unjustified claims. The position is suited to candidates with a background in insurance, finance, law, or a comparable field, ideally with prior experience in motor and/or property claims handling.\nKey Responsibilities\nHandle written and telephone correspondence with all parties involved in claims cases.\nIndependently process and resolve claims in a timely and professional manner.\nAssess coverage, liability, and claim validity based on available documentation and case details.\nSettle justified claims and support the rejection or defense of unjustified claims.\nMaintain accurate case records and ensure high-quality documentation.\nWork closely with internal colleagues and external stakeholders to deliver strong customer service.\nContribute to a collaborative, service-oriented team culture.\nCandidate Profile\nCompleted training or qualification in insurance, finance, law, or a comparable field.\nPrevious experience in claims handling, ideally in motor and/or property insurance.\nStrong communication skills and sound negotiation ability.\nVery good command of German, written and spoken.\nEmpathy and a strong customer-service mindset.\nIndependent, careful, and proactive way of working.\nTeam-oriented with a positive and open approach to work.\nWhat Success Looks Like\nClaims are handled accurately, professionally, and within required timelines.\nCustomers and stakeholders receive clear, solution-oriented communication.\nLegitimate claims are resolved efficiently, while unjustified claims are challenged appropriately.\nDocumentation quality is high and supports sound decision-making.\nThe role contributes to service quality, operational reliability, and customer satisfaction.","description_format":"text","description_chars":2110,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-29T14:45:47Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":155,"reasons":["conf:14","velocity","win:early","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/solera-claims-representative-2","json_url":"https://alion.io/job/solera-claims-representative-2.json","meta":{"generated_at":"2026-10-01T04:32:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3920,"day_limit":5000,"remaining_today":1080,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}