{"id":2466712,"url":"https://alion.io/job/solera-crm-account-manager","title":"CRM Account Manager","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":82,"ghost_share":0,"stale_share":0.012,"repost_share":0,"time_to_fill_p50_days":119,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":98000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1003},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-13T18:50:31Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T04:23:07Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"CRM Account Manager/Virtual US\nThe Role\nThe Account Manager will be responsible for driving profitable net growth via retention and growth of CRM customers. They will uncover and understand customer goals and challenges and establish appropriate CRM products as the best solutions available. The Account Manager must be able to influence customers’ buying behavior by conducting impactful discovery calls and reviews, delivering product demos that meet customer expectations, and addressing the customer’s pains/gains.\nWhat You'll Do\nEssential Responsibilities and Duties:\nUtilize Salesforce.com to manage tight, organized sales processes with quality operational performance.\nConduct in-person and virtual meetings with assigned accounts in accordance with the Account Management plan to conduct business reviews, educate customers on product functionality, and generate upsell and cross-sell opportunities.\nSet up and conduct demo presentations.\nNegotiate software pricing and create customer quotes.\nWork collaboratively with legal, finance, and operations to streamline changes to customer accounts (renewals, migrations, upgrades, etc.).\nEscalate issues in accordance with company policy.\nPresent the value proposition of CRM in accordance with standard procedures.\nRespond to all emails and voicemails in a professional, timely manner.\nSet up and host demo presentations, negotiate, and close add-on sales opportunities.\nMeet and surpass quantitative and qualitative goals, perform Quarterly Business Reviews (QBRs), and complete other vital sales process activities.\nManage time effectively, meet personal goals, and work efficiently with other members of the sales team.\nAlign with CRM Direct leadership to develop messaging, standardized presentations, and sales processes for CRM business success.\nWhat You’ll Bring\nQualifications:\nEducation: Bachelor’s degree in Business Administration, Marketing, or Communication preferred, or an equivalent combination of work experience and education.\nExperience: 1+ years of sales/account management experience, preferably in B2B.\nKnowledge/Skills/Abilities:\nSales experience with a high-tech company is strongly preferred.\nRequires 70% travel.\nStrong presence and experience in cultivating the current account base.\nDemonstrated ability to present software and solutions over the phone is strongly preferred.\nProficient with corporate productivity and web presentation tools.\nExperience working with Salesforce.com or similar CRM.\nExcellent verbal and written communication skills.\nStrong listening and presentation skills.\nAbility to multitask, prioritize, and manage time effectively.\nSelf-driven, results-oriented, with a positive outlook and a focus on quality.\nKnowledge of Microsoft Office, including Outlook, Excel, and PowerPoint.\nIt is not possible to list every requirement or responsibility of any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to, or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs\nEQUAL OPPORTUNITY EMPLOYER\nThe Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.","description_format":"text","description_chars":3507,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-13T18:50:31Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":119,"reasons":["conf:2","win:early","comp:junior,brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/solera-crm-account-manager","json_url":"https://alion.io/job/solera-crm-account-manager.json","meta":{"generated_at":"2026-10-14T20:23:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27012,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99637},"rest":"https://alion.io/mcp/rest/get_company?id=99637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolera-crm-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolera-crm-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolera-crm-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solera-crm-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolera-crm-account-manager"}]}