{"id":414406,"url":"https://alion.io/job/solera-field-claims-representative","title":"Field Claims Representative","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":76,"ghost_share":0,"stale_share":0.079,"repost_share":0,"time_to_fill_p50_days":106,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":79000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-04-15T00:00:00Z","employer_posted_date":"2026-04-15","last_verified_at":"2026-10-22T01:50:20Z","board_verified":false,"closed_at":null,"days_open":192,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":192},"description":"Field Claims Representative, Virtual WI/IL\nWho We Are\nSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.For more information, please visit solera.com\nThe Role\nConduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes.\nComplete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives.\nAssist in business development activities in conjunction with new and existing service offerings.\nPromote, build, and maintain good customer relations with adjusters assist in retention and repeat use.\nCommunicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements.\nFollow all standard operating and safety procedures, written and oral, at all times.\nAbility and willingness to take on additional responsibilities as assigned.\n What You’ll Do\nPresent in a professional manner both in personal and vehicle appearance.\nAbility to work in adverse conditions (post loss insurance claims).\nPerform work assignments in a safe and concise manner, following all Enservio safety standards.\nYou will coordinate with our Scheduling teamon scheduled and receiving assignments.\nYou will meet with insured, their POC, the adjuster, public adjuster, and/or restoration company onsite.\nYouconduct a walkthrough and a brief interview of the insured while taking overall photos of each room in the home/business.\nYou will work independently capturing a complete inventory of the total loss contents throughout the home/business.\nYou will be responsible for completing reports and administrative duties within 24 hours of completion of the inventory capture.\nWhat You'll Bring\nStrong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.\nProficient with Microsoft Office Suite.\nStrong problem solving and analytical skills.\nStrong interpersonal, writing and communication skills.\nExcellent personal organization and leadership skills.\nResults oriented with the ability to accomplish work in a team environment.\nProperty and Casualty claim experience a plus.\nRestoration industry experience a plus.\nAbility to travel to site location in your geographic area.\nAbility to lift without any physical restrictions up to 30 pounds.\nWork independent of direct onsite supervision.\nValid driver's license and reliable personal vehicle available for use\nDailytravel, both local and overnight.\nIt is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.\n EQUAL OPPORTUNITY EMPLOYER\nSOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.","description_format":"text","description_chars":4219,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-06T02:40:55Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.462,"p_room":0.36,"age_days":192,"expected_fill_days":106,"reasons":["conf:52","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/solera-field-claims-representative","json_url":"https://alion.io/job/solera-field-claims-representative.json","meta":{"generated_at":"2026-10-24T18:18:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26640,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99637},"rest":"https://alion.io/mcp/rest/get_company?id=99637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolera-field-claims-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolera-field-claims-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolera-field-claims-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solera-field-claims-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolera-field-claims-representative"}]}