Implementation Engineer
About Digidentity
Digidentity is a pioneer in the digital identity space. We create solutions that help millions of people use their digital identity with products and services across platforms and devices, guaranteeing absolute security and privacy. We have successfully verified over 25 million high-assurance identities, offering the convenience of reuse across multiple services. Our platform is designed to make it easy for our customers to verify identities across multiple platforms and services, making it a one-stop shop for all verified identity needs.
The Role
We are seeking a motivated and customer-centric Implementation Engineer to join our team at Digidenity, a Solera company. As an Implementation Engineer, you will be responsible for implementing and integrating our customers to the Digidentity Identity Platform, ensuring seamless integration and successful adoption to the platform. You will collaborate closely with cross-functional teams, including developers, project managers, and customer support, to deliver exceptional solutions that meet our clients' needs. This role requires adaptability and the ability to thrive in a fast-paced and ever-changing environment.
What You’ll Do
Implement and integrate clients to the Digidentity Identity Platform, ensuring a smooth integration process.
Collaborate with project managers and customers to understand their requirements and translate them into technical solutions.
Configure and customize the platform to meet specific customer needs, including user interface customization and integration with existing systems.
Conduct system testing to ensure proper functionality and identify and resolve any issues or bugs.
Provide technical guidance and support to customers during the implementation process, answering their questions and troubleshooting technical issues.
Collaborate with cross-functional teams, including development, product management, and customer support, to ensure successful project delivery and customer satisfaction.
Keep up-to-date with the latest industry trends and best practices in identity management and related technologies.
What You’ll Bring
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 1-3 years of experience in implementing or configuring software solutions (internships included)
- Understanding of APIs and basic integration concepts (REST, web services)
- Interest or exposure to identity management protocols such as SAML, OAuth, or OpenID Connect is a plus
- Strong problem-solving and troubleshooting skills
- Good communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
Fluent Dutch (C1 level or higher) is mandatory
Fluent English (C1 level or higher) is mandatory
If you are a driven and customer-centric professional who enjoys working in a dynamic environment, we encourage you to apply for this exciting role as an Implementation Engineer supporting at Digidentity in The Hague, Netherlands.