{"id":2840881,"url":"https://alion.io/job/solera-junior-account-manager-3","title":"Junior Account Manager","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":76,"ghost_share":0,"stale_share":0.079,"repost_share":0,"time_to_fill_p50_days":106,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-04-01T00:00:00Z","employer_posted_date":"2026-04-01","last_verified_at":"2026-10-27T04:32:16Z","board_verified":true,"closed_at":null,"days_open":209,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":209},"description":"Who We Are\nSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.For more information, please visit solera.com.\nThe Role\nThe Jr Account Manager plays a crucial role in managing client relationships, ensuring timely onboarding,training, and optimizing the collections process. This dynamic role involves customer interaction, account management, and data analysis to maintain positive customer relationships while improving revenue recovery. The individual will be responsible for handling complex payment issues, negotiating settlements, and supporting the broader organization in achieving its financial and market expansion goals.\nThis is an exceptional opportunity for an ambitious individual to embark on a career in account management and collections with a globally recognized organization at the forefront of industry transformation.\nWhat You’ll Do\nCultivate and maintain strong client relationships, serving as the primary point of contact for payment-related inquiries and account concerns.\nMonitor customer accounts to ensure timely payments and follow up on overdue invoices.\nDevelop and execute customer retention strategies to improve satisfaction and reduce outstanding balances.\nResolve payment disputes by collaborating with finance, sales, and customer support teams.\nTrack and analyze customer payment behaviors to identify trends and mitigate financial risks.\nMaintain accurate records of collection activities to ensure compliance with regulations.\nNegotiate payment solutions, including settlements, discounts, or extended terms.\nSupport internal teams by providing insights and recommendations to enhance processes.\nPerform additional duties as required to meet business needs.\nWhat You’ll Bring\nAssociate's or Bachelor’s degree in Business Administration, Finance, or a related field (or equivalent experience).\nExperience in a customer-facing role, preferably in account management or collections.\nStrong communication and negotiation skills with the ability to build rapport across markets.\nSelf-motivated and results-driven, capable of working independently to meet deadlines.\nProficiency in Microsoft Office Suite and CRM systems.\nFluency in both English and Spanish is required; additional language proficiency is a plus.\nRequired Skills and Abilities\nStrong problem-solving and analytical skills.\nAttention to detail, accuracy, and organizational skills.\nAbility to work under pressure, prioritize tasks, and meet deadlines.\nWillingness to learn and follow established procedures.\nAbility to work collaboratively as part of a team.\nExcellent customer service skills.","description_format":"text","description_chars":3169,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-19T08:58:11Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.541,"p_room":0.36,"age_days":208,"expected_fill_days":106,"reasons":["conf:26","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/solera-junior-account-manager-3","json_url":"https://alion.io/job/solera-junior-account-manager-3.json","meta":{"generated_at":"2026-10-27T05:00:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4829,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99637},"rest":"https://alion.io/mcp/rest/get_company?id=99637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolera-junior-account-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolera-junior-account-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolera-junior-account-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solera-junior-account-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolera-junior-account-manager-3"}]}