{"id":3461652,"url":"https://alion.io/job/solera-senior-atlassian-administrator","title":"Senior Atlassian Administrator","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":75,"ghost_share":0,"stale_share":0.08,"repost_share":0.013,"time_to_fill_p50_days":78,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":65},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"LDAP","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Agile","optional":true},{"name":"ITIL","optional":true},{"name":"Linux","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-29T14:06:46Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-30T21:02:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are\nSolera is a global leader in data and software services, transforming every touchpoint of the vehicle lifecycle into a connected digital experience. Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our teams work on mission-critical platforms that demand reliability, scalability, and thoughtful evolution of complex systems.\nAtlassian Administrator\nThe Role\nThe Atlassian Administrator is responsible for the secure, reliable and effective administration of Solera's Atlassian platform portfolio. The environment includes Jira Software, Jira Service Management and Confluence across Atlassian Cloud and Data Center/on-premises instances.\nThis is a hands-on role that combines day-to-day platform administration with governance, lifecycle management, automation and continuous improvement. The role partners with technology and business teams to provide scalable solutions while maintaining appropriate standards, controls and platform stability.\nKey responsibilities\nPlatform administration and operations\nAdminister and support Jira Software, Jira Service Management and Confluence across Cloud and Data Center/on-premises environments.\nManage projects and spaces, schemes, workflows, screens, fields, permissions, notifications, issue types, service portals, queues, SLAs and knowledge bases.\nMaintain platform health through monitoring, housekeeping, indexing, log review, capacity planning and proactive remediation.\nManage user access, groups, roles and administrative privileges in line with least-privilege and segregation-of-duties principles.\nOwn the administration and lifecycle of Marketplace applications, including evaluation, licensing, compatibility testing, upgrades and removal.\nMaintain accurate platform documentation, configuration records, runbooks, support procedures and technical standards.\nGovernance, security and compliance\nDefine and enforce standards for project, space and repository creation, naming, ownership, permissions, retention and archiving.\nPartner with Cybersecurity, Risk, Privacy and Internal Audit teams to implement platform controls and provide evidence for reviews and audits.\nSupport identity integrations such as SAML-based single sign-on, multi-factor authentication, SCIM provisioning and directory services including Entra ID/Active Directory or LDAP.\nReview administrative access, external sharing, anonymous access, application permissions and data exposure risks on a recurring basis.\nCoordinate vulnerability remediation, security patches, certificates, platform hardening and supported-version compliance for Data Center/on-premises instances.\nAutomation, integration and continuous improvement\nDesign and maintain automation rules, forms, templates, dashboards, filters and reports that improve usability and reduce manual effort.\nBuild and support integrations with identity platforms, service management tools, development toolchains and business applications using native connectors, webhooks and REST APIs.\nUse scripting or Atlassian applications such as Script Runner, where approved, to implement controlled and maintainable extensions.\nAnalyze platform usage, performance, licensing and support trends; recommend consolidation, optimization and cost-control opportunities.\nTranslate business needs into scalable Atlassian solutions and challenge requests that would create unnecessary complexity, duplication or long-term support risk.\nLifecycle, change and resilience\nPlan, test and deliver platform upgrades, patches, application updates, configuration changes and migrations using formal change-management practices.\nSupport migrations and consolidations between Cloud and Data Center/on-premises instances, including discovery, data preparation, testing, validation and cutover activities.\nMaintain backup, restore and disaster-recovery arrangements; participate in recovery testing and ensure recovery procedures remain current.\nCoordinate with infrastructure, database, network and vendor teams for Data Center hosting, performance, resilience and incident resolution.\nManage incidents and service requests within agreed service levels, lead root-cause analysis for recurring issues and communicate clearly during service disruption.\nStakeholder support and enablement\nAct as a trusted platform adviser to engineering, IT, product, project-management and business teams.\nProvide guidance, training and self-service materials for project administrators, space owners, service teams and end users.\nWork with process owners to simplify and standardize ways of working while allowing justified business-specific requirements.\nCoordinate with Atlassian and third-party vendors on licensing, support cases, product changes and technical escalations.\nRequired experience and skills\nStrong hands-on experience administering enterprise Atlassian environments, particularly Jira and Confluence.\nExperience supporting both Atlassian Cloud and Data Center/on-premises deployments in a complex or global organization.\nDeep understanding of Jira configuration, including workflows, schemes, custom fields, permissions, automation, dashboards and reporting.\nPractical knowledge of Confluence space administration, permissions, templates, content governance and lifecycle management.\nExperience with identity and access management, SSO, SAML, SCIM, directory integration and role-based access control.\nExperience planning and executing upgrades, migrations, application changes and technical releases in controlled production environments.\nAbility to troubleshoot across application, operating system, database, proxy, network and authentication layers.\nKnowledge of REST APIs, webhooks and at least one scripting language such as Groovy, Python or PowerShell.\nStrong documentation, analytical, stakeholder-management and communication skills, with the ability to balance usability, control and maintainability.\nDesirable qualifications and experience\nAtlassian certification or equivalent demonstrated expertise in Jira administration or Atlassian Cloud/Data Center operations.\nExperience with Jira Service Management capabilities such as Assets, forms, virtual agent, service catalogues, SLAs and knowledge management.\nExperience with Atlassian Guard, organization administration, cloud security policies and managed accounts.\nExperience with Linux, SQL databases, reverse proxies, TLS certificates, clustering, load balancing and high-availability architectures.\nExperience administering common Marketplace applications and managing application rationalization or license optimization.\nITIL, Agile, DevOps or formal change-management experience.\nKey competencies\nOwnership - Takes end-to-end responsibility for platform reliability, controls and customer outcomes.\nTechnical judgement - Chooses solutions that are secure, scalable, supportable and proportionate to the need.\nCustomer focus - Understands user goals and improves the experience without weakening governance.\nCollaboration - Works effectively across technical teams, business functions and external partners.\nContinuous improvement - Uses data and feedback to simplify, standardize and automate the platform.\nMeasures of success\nStable, secure and supported Atlassian services with incidents and changes managed within agreed targets.\nReduced configuration duplication and improved consistency across projects, spaces, repositories and instances.\nTimely completion of upgrades, patches, access reviews, recovery tests and audit actions.\nImproved user adoption and satisfaction through effective solutions, guidance and self-service enablement.\nTransparent license usage \nand measurable optimization of applications, automation and platform operating cost.\nWorking arrangements\nThe role supports a global service and may occasionally require work outside normal business hours for planned maintenance, major changes or critical incidents. Participation in an on-call or escalation role may be required, subject to local arrangements.","description_format":"text","description_chars":8057,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-29T14:06:46Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":78,"reasons":["conf:7","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/solera-senior-atlassian-administrator","json_url":"https://alion.io/job/solera-senior-atlassian-administrator.json","meta":{"generated_at":"2026-10-31T00:42:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":972,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99637},"rest":"https://alion.io/mcp/rest/get_company?id=99637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolera-senior-atlassian-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolera-senior-atlassian-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolera-senior-atlassian-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solera-senior-atlassian-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolera-senior-atlassian-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3461652}},{"tool":"search_jobs","arguments":{"company":"solera.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3461652},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}