{"id":2060936,"url":"https://alion.io/job/solera-supervisor-installation-services","title":"Supervisor, Installation Services","company":{"id":99637,"name":"Solera","domain":"solera.com","url":"https://alion.io/company/solera","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":91,"ghost_share":0,"stale_share":0.011,"repost_share":0,"time_to_fill_p50_days":131,"computed_at":"2026-10-09T06:01:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3778},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-09T18:31:18Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Position: Supervisor, Installation Services \nLocation: Mexico City\nDepartment: Professional Services - Installation Services\nAbout Solera:\nSolera is a global leader in data and software services that strives to transform and optimize every touchpoint of the vehicle lifecycle journey. We leverage our extensive data and AI capabilities to deliver superior solutions that empower our clients in the automotive and insurance industries. Our Fleet Vertical team focuses on delivering cutting-edge solutions to enhance fleet management, safety, and efficiency.\nJob Overview:\nSolera Installation Services is currently seeking a Supervisor of Installation Services to oversee a team of Installation Coordinators. This individual will manage the team(s) and installation processes for Solera’s automotive and/or fleet verticals and will play a crucial role in ensuring smooth and efficient installations of our solutions for our clients. This individual will be driven, customer-centric, and adept at thriving in a dynamic, fast-paced environment. The role demands excellent organizational, communication, and problem-solving skills to meet the evolving needs of our clients and internal teams. You will work closely with your team(s), peers, and Solera customers to ensure customer satisfaction through the initial and ongoing installation services provided to our customers.\nKey Responsibilities:\nWork with Installation Coordinators, Sales, Account Management, and other Solera leadership to ensure clients have a timely and quality installation of automotive and/or fleet products. Oversee a team of Installation Coordinators to develop, improve, and maintain installation processes and ensure SLAs are met while driving customer satisfaction.\nQualifications:\nBachelor's degree or minimum 1 years experience in similar role, preferably in the Fleet Management or Automotive Industry.\nExcellent written and verbal communication skills\nAbility to set expectations and communicate goals and objectives with customers and team members\nAbility to work independently and collaboratively\nWorking knowledge of hardware installation, fleet management systems, telematics, and/or automotive related technologies and/or experience is preferred.\nExperience with web and mobile device technologies\nAbility to multi-task, work successfully under pressure and effectively manage time and workload\nAbility to understand and escalate issues efficiently and appropriately\nAbility to identify new opportunities for process improvement\nPossess outstanding decision making and analytical skills\nServe as a knowledge resource and escalation point for customers, team members, and peers\nWhat We Offer:\nGrowth Opportunities: Opportunities for professional development and career advancement within a global leader in the industry.\nInnovative Environment: Work with cutting-edge technology and innovative solutions that make a real impact on our clients.\nComprehensive Benefits: Competitive salary, health benefits, and other employee perks.\nHow to Apply: Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience relevant to the Installation Coordinator role at Solera.\nSolera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\nBy joining Solera as an Installation Supervisor, you will be part of a dynamic team dedicated to revolutionizing fleet management through innovative solutions and exceptional customer service. If you are passionate about making a difference and thrive in a challenging environment, we encourage you to apply.","description_format":"text","description_chars":3650,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Automotive Software","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-08T02:05:51Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":131,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/solera-supervisor-installation-services","json_url":"https://alion.io/job/solera-supervisor-installation-services.json","meta":{"generated_at":"2026-10-10T00:06:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":99,"day_limit":5000,"remaining_today":4901,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99637},"rest":"https://alion.io/mcp/rest/get_company?id=99637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolera-supervisor-installation-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolera-supervisor-installation-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolera-supervisor-installation-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solera-supervisor-installation-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolera-supervisor-installation-services"}]}