{"id":3894509,"url":"https://alion.io/job/solid-ground-helping-families-build-strong-foundations-office-coordinator","title":"Office Coordinator","company":{"id":2619176,"name":"Solid Ground | Helping Families Build Strong Foundations","domain":"solidgroundmn.org","url":"https://alion.io/company/solidgroundmn","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["White Bear Lake, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-06T18:57:34Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-14T19:37:07Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Who We Are\nSolid Ground (SG) is an award-winning nonprofit organization whose proven, holistic approach helps families build the strong foundations they need to emerge from homelessness into a brighter future. Through safe, affordable housing and innovative supportive programming, Solid Ground helps families transition to a higher-level of self-sufficiency and break the cycle of homelessness and poverty for the next generation.\nWhy You’ll Love Working Here\nAt the heart of Solid Ground is the belief that housing stability is fundamental to the healthy development of children and to a family’s ability to be contributing members of the community. Solid Ground currently runs eight programs in suburban Ramsey and Washington Counties and housing over 660 individuals annually. Our mission is to prevent and end homelessness for families with children in the communities we serve through housing, resources, and opportunity.\n\nWages\n$21.00 - $23.00 per hour depending on qualifications and level of experience\nBenefits\nPaid vacation and sick time\n12 paid holidays\nCompetitive health, dental, and vision insurance\nHealth Savings Account (HSA) and options for Flexible Spending Accounts (FSA)\nLong-term disability insurance - the employer pays the premiums\nEmployer-paid basic life insurance with the option for additional coverage paid by the employee\nVoluntary benefits: Accident, hospital indemnity, critical illness, short-term disability insurance\nSolid Ground sponsors a retirement plan with a 3% employer match plus immediate vesting\nBecause Solid Ground is a member with Metropolitan Alliance of Connected Communities (MACC) who partners with St. Mary’s University, Solid Ground employees and their spouses are also eligible for the following benefits at St. Mary’s University:\nDiscounted tuition for Bachelor’s, Master’s, and Doctorate programs\nProfessional development opportunities\nAccess to advancement (internships, job placement, field practice)\nSchedule\nThis is a regular, full-time position that will work Monday through Friday 8:00am - 4:30pm.\n\nJob Summary\nSolid Ground is hiring an Office Coordinator to provide broad front desk, administrative, and resident support to ensure efficient daily operations at East Metro Place. This position creates a welcoming, safe, and professional first point of contact for residents, staff, visitors, and vendors while helping maintain organized and secure office systems.\nResponsibilities\nServe as the first point of contact for residents, visitors, vendors, and volunteers with a welcoming and professional demeanor.\nAnswer and route phone calls; respond to inquiries via phone, email, and in person.\nSupport residents by answering questions, providing resources, and connecting them with the appropriate staff.\nMonitor entry activity and ensure compliance with building access and visitor protocols, including maintaining visitor logs and vendor check-ins.\nAssist residents in submitting maintenance requests and coordinating with property management as needed.\nMaintain a safe and clean lobby and community space environment.\nAssist with communication materials such as notices, sign-ups, postings, and surveys.\nMaintain accurate, timely, and organized records of front desk communications, including the nature of inquiries, follow-up needs, and referrals to appropriate staff, while ensuring confidentiality.\nAssist with office supply inventory, ordering, and distribution.\nMaintain filing systems and help track operational documents and key control logs.\nProvide support for meetings, community room scheduling, and setup.\nSupport implementation of safety and security procedures and communicate updates to staff, residents, and visitors.\nProvide backup coverage for the organization’s general email inbox and other administrative and Operations tasks as needed.\nAssist with scanning, copying, and distributing mail and packages to staff and residents.\nAssist with onboarding new staff in technology and office equipment use.\nCoordinate with IT vendors for troubleshooting and basic technology support.\nSupport with data entry and tracking related to donations, maintenance logs, or resident resources.\nWhat You Bring\nA high school diploma or equivalent is required; post-secondary coursework is preferred.\n1-2 years of experience in front desk, administrative, or customer service roles.\nExperience working with diverse populations, ideally in a nonprofit or community-based setting.\nA commitment to diversity, equity, and inclusion, including the ability to work respectfully with individuals from diverse socio-economic, cultural, and personal backgrounds.\nStrong interpersonal and communication skills with the ability to remain calm in busy or challenging situations.\nProficiency in Microsoft Office Suite, Outlook, and general phone/email systems.\nThe ability to manage multiple priorities, maintain confidentiality, and ensure accuracy.\nExcellent organizational skills and attention to detail.\nThe ability to work both independently and collaboratively in a team environment.\nThe ability to maintain regular and reliable attendance.\nA valid driver’s license, access to reliable transportation, and the ability to meet Solid Ground’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.\nDiversity and open expression are fundamental to the work of Solid Ground. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We value the contributions of a diverse workforce, and we welcome and encourage applications from all underrepresented groups. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements.\n\nEqual Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, religion, national origin, sex, gender identity, sexual orientation, familial status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance, criminal history (justice-impacted status), housing or homelessness status, height, or weight.\nOur organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.\nSolid Ground participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.","description_format":"text","description_chars":7502,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-06T22:39:49Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":23,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/solid-ground-helping-families-build-strong-foundations-office-coordinator","json_url":"https://alion.io/job/solid-ground-helping-families-build-strong-foundations-office-coordinator.json","meta":{"generated_at":"2026-11-14T23:12:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30916,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2619176},"rest":"https://alion.io/mcp/rest/get_company?id=2619176"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolid-ground-helping-families-build-strong-foundations-office-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolid-ground-helping-families-build-strong-foundations-office-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolid-ground-helping-families-build-strong-foundations-office-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solid-ground-helping-families-build-strong-foundations-office-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolid-ground-helping-families-build-strong-foundations-office-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3894509}},{"tool":"search_jobs","arguments":{"company":"solidgroundmn.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3894509},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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