information technology (IT) support technician

Solnor Environnement • 17 days ago
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Salary
$52k per year
Location
Hybrid (Canada)
Employment
Full-Time

First seen by Alion on Oct 8, 2026.

Overview
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Solnor Environnement

Solnor Environnement inc. est une firme québécoise de services-conseils en environnement, spécialisée en décontamination des sols, études géotechniques et hydrogéologiques, caractérisation et évaluation environnementale, ainsi qu'en contrôle qualitatif des matériaux.
solnorenvironnement.com • 11-50 employees • Est. 2016
Responsibilities Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents
Supervision
  • 1 to 2 people
2 years to less than 3 years
  • College/CEGEP
  • or equivalent experience
  • Computer programming, specific applications
  • Computer science
  • System, networking and LAN/WAN management/manager
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