{"id":2667366,"url":"https://alion.io/job/solplanet-technical-engineer","title":"Technical Engineer","company":{"id":687756,"name":"Solplanet","domain":"solplanet.net","url":"https://alion.io/company/solplanet","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T03:09:36Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T12:41:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Our belief:\nAt SOLPLANET, we are driven by a simple idea: solar for everybody\nWe strive to create the best possible experience for distributors, installers and end users\nThat´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly\nWho We Are:\nPrivate equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions\nAISWEI has more than 17 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China\nWith 70 GW+ cumulative shipments as of Dec 2025, AISWEI is one of the largest manufacturers of solar string inverters world-wide\nAISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider\nOur team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide - every day\nTitle: Technical Engineer (Pre-sales & Service)\nIndustry: Photovoltaic, Solar Inverter, EV Charger\nPrimary Location: Philippines\nEmployment Type: Full-time\nHow you´ll help us\nPre-sales technical\nHelp customers and sales team to clarify all necessary pre-sales technical questions, designs, solution, etc\nDeliver online or onsite training to Solplanet colleagues, customers such as distributors and installers\nSpeak in Solplanet or channel partners’ online or offline events\nCollect market information like market trend, policy, regulation, competitor’s setup, products, service etc and share internally so that Solplanet can prepare and lead the market\nPrepare RBR (Regional Business Review) every quarter\nAfter-sales service\nDevelop workable and useful after-sales service infrastructure/methods for Southeast Asia markets\nProvide technical troubleshooting support to installers and other customers via phone or digital channels\nSupport customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers\nDevelop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC, developer and endusers network.\nCollaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty\nProvide commissioning support (remote or on-site)\nActively collaborate with international and local colleagues/departments to effectively resolve customer issues\nPlan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters\nSupport the qualification, onboarding and management of new service partners\nAccurately document all relevant case information using CRM software\nContinuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness\nRegularly collect feedback such as customer satisfaction to assist in continuous improvement of the after sales process\nRequirements\nYour background and skills:\nBachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.\nFluent in local language and business fluent in English.\nIn-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.\nAbility to work independently and focused in a dynamic, fast-paced environment\nPrior work experience in a PV related industry is not a necessity but will be an advantage\nYour attributes:\nSelf-motivated and performance driven\nExcellent interpersonal and communication skills\nCan-do attitude and hands-on mindset\nProactive, dynamic, solution and customer oriented\nBenefits\nWhat we offer:\nGiving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment\nAssisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise\nProviding you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry\nWe look forward to hearing from you!\nBy submitting your application, you declare your agreement to save your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. 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