{"id":3092688,"url":"https://alion.io/job/solutions-by-text-solutions-consultant-2","title":"Solutions Consultant","company":{"id":45618,"name":"Solutions By Text","domain":"solutionsbytext.com","url":"https://alion.io/company/solutions-by-text","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":151000,"period":"year","method":"global_role_seniority_cell","sample_n":587},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Datadog","optional":false},{"name":"Jira","optional":false},{"name":"Postman","optional":false},{"name":"Basecamp","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-21T17:24:05Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-26T11:25:18Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About the Role\nSBT is seeking a self-motivated enterprise-class professional with strengths in technology, networking, planning, business case creation, and presentation techniques. The ideal candidate is a self-starter who thrives in a dynamic environment.\nThis role is responsible for determining the technical scope of new business opportunities, supporting sales efforts by leveraging extensive product knowledge, addressing customer questions, and demonstrating product capabilities.\nA key contributor to driving sales opportunities, this position requires a deep understanding of customer challenges and the ability to apply the company’s solutions and technology effectively. Working closely with sales representatives and account teams, the role involves qualifying prospects, ensuring a strong alignment of solutions to business needs, and engaging with customers throughout the sales process, including pre-sales, post-sales, and add-on phases.\nExpertise in the SMS/text and payments industry, mobile wallets, and alternative payment solutions is essential. A thorough understanding of the company’s internal processes is also necessary to ensure seamless sales engagement.\nCollaboration is central to this role, which works with Product Management, Segment/Department Managers, Product Development, Implementation teams, and third-party software partners to deliver winning proposals. Success relies on highlighting the value, technical quality, and exceptional customer service of the company’s solutions.\nThis role also provides market insights to Product Management, sharing feedback on product solutions and reporting relevant trends to guide roadmap enhancements and refine value propositions for key market segments.\nFor professionals passionate about client success and excited to contribute to a fast-growing, innovative company, this position offers an opportunity to transform the world of electronic payments. Experience with tools like Datadog, Postman, HubSpot, and Jira is preferred but not required. While this is a remote position, candidates based in the DFW area are strongly preferred.\nKey Responsibilities\nFully understanding of the customer’s functional and technical requirements and is involved in the specification of these\nAnalyze client’s business needs, integrate client’s business strategies, and recommend appropriate SMS & payment technology solutions utilizing companies’ methodologies. Conducts analysis of corporate objectives, business functions, and processes\nProvides linkage and continuity from Sales to Services - through a complete understanding of the proposed solution, including the creation of appropriate documentation (Solution Scope Documentation- SSD and Enterprise clients/prospects Statements of Work- SOW) a. Gathering information from the prospect to understand the business & technical functional requirements. Conducting a thorough needs analysis to define functional requirements, and business issues and improve Time to Revenue (TTR)\nAnswer all technical questions that a Sales Executive and New Business Developers (NBD) can’t\nProvide live (Zoom/Teams & In-person) & recorded (blogs/Social) product demonstrations\nUse the product to craft solutions to complex customer problems\nServe as the technical lead for prospects during their pre-sale’s engagement\nContributes to the preparation of sales materials, proposals, product recommendations, RFx responses\nDevelop subject matter expertise in specific solutions/verticals (SMS/Text, payments services & gateways, mobile wallets, alternative payment methods, and CaaS providers and competition, etc.) Proactively providing information on relevant current events as well as feedback on product developments within the SMS/Text and Payment industries\nWork together cross-functionally with Sales, Account Managers, Product, and Implementations teams to grow the pipeline and get clients live\nTo pro-actively offer advice to the Sales leads and the rest of the Sales Team based on their experience and knowledge of the customer and the solution\nUnderstand and adhere to all corporate policies including but not limited to the Code of Business Conduct and Ethics\nEnsure the security of information\nWho You Are\n2+ years of experience integrating with web APIs. (Preferred but not essential experience with cloud-based solutions such as Loan Management Systems, Loan Origination Systems, and CRM systems)\nBachelor’s degree or equivalent experience. (Preferred degree in Computer Science, Information Systems/Management, Business, or Finance.)\nBasic knowledge of Application Interfaces - APIs, with a particular focus on R.E.S.T APIs and Json protocols\nGeneral understanding and use of Postman Collections\nProven ability to quickly learn new technologies and understand complex systems (APIs, databases, SDKs, Basecamp, etc.)\nExcellent communication skills; comfortable leading meetings with C-level contacts\nAbility to identify and clearly communicate pragmatic solutions to complex integration problems\nContinuous desire to improve technical acumen\nPayments and SMS/ Text experience preferred\nYou have full professional proficiency (written and verbal) in English\nThis is a full-time position with the ability to work a minimum of 40 hours/week\nAbility to travel 20%\nSkills\nPolished appearance\nStrong articulation and presentation skills\nGood technical writing skills\nAbility to multi-task multiple opportunities simultaneously and under the pressure of deadlines\nKnowledge of the following: cloud, and hybrid services (LMS, LOS, CRM, ERP)\nExcellent written and oral communication skills\nExcellent persuasive presentation skills. The solution consultant must be able to speak with authority\nVery strong active listening skills\nStrong analytical and problem-solving skills\nAbility to listen, analyze, discuss, and promote solutions with customers and respond to their needs\nAbility to self-motivate and work independently with little supervision\nAbility to work under pressure and meet demanding deadlines\nMust be creative and innovative in thought, bringing new ideas on how to be successful in changing markets\nWorks effectively in a team environment\nGood proficiency with MS Office products, in particular Word and PowerPoint\nGeneral Duties and Expectations\nAdhere to the Company's Code of Conduct/Ethics.\nCreate and maintain effective working relationships with other Company employees.\nAbility to multi-task, prioritize, and manage time effectively.\nContribute to the professional culture within the office and the company overall.\nProject a professional and appropriate Company image in all dealings with clients, vendors, business partners and visitors.\nEnsure security of information in all matters pertaining to company, client, and consumer information.\nAbout SBT\nSBT was founded with the mission to deliver impactful conversational messaging and convenient payment solutions. Built on wireless carrier industry best practices, SBT is the only compliance-first provider of enterprise texting solutions in the market. More than 1,400 consumer finance organizations, including leading brands in auto finance, banking and lending, trust SBT to ensure convenient, effective, and compliant relationships with their millions of consumers. SBT is headquartered in Princeton, NJ with remote teams and offices throughout the United States.\nSBT is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.","description_format":"text","description_chars":7639,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-22T15:22:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":25,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/solutions-by-text-solutions-consultant-2","json_url":"https://alion.io/job/solutions-by-text-solutions-consultant-2.json","meta":{"generated_at":"2026-10-26T16:15:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21635,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":45618},"rest":"https://alion.io/mcp/rest/get_company?id=45618"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolutions-by-text-solutions-consultant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolutions-by-text-solutions-consultant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolutions-by-text-solutions-consultant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solutions-by-text-solutions-consultant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolutions-by-text-solutions-consultant-2"}]}