{"id":4319932,"url":"https://alion.io/job/solutions-leisure-group-coordinatorreceptionist","title":"Coordinator/Receptionist","company":{"id":3256935,"name":"Solutions Leisure Group","domain":"solutions-leisure.com","url":"https://alion.io/company/solutions-leisure","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-14T19:21:30Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-15T00:28:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"OVERVIEW:\nAs a Coordinator at Blended Wellness, you will play a key role in ensuring seamless operations and an exceptional guest experience. Your main responsibility will be to manage boo\nkings, coordinate appointments, and greet guests with a warm, professional demeanor. You will serve as the first point of contact for guests, assisting with inquiries and helping to create a welcoming environment. Your role will be vital in ensuring that all guests have a smooth, enjoyable experience from arrival to departure.\nKEY RESPONSIBILITIES:\nGuest Coordination & Reception:\nGreet guests upon arrival, offering a warm, friendly, and professional welcome.\nAssist with guest check-ins, check-outs, and direct them to their appointments or services.\nManage guest inquiries, providing detailed information about available services, treatments, and promotions.\nCoordinate guest appointments and bookings, ensuring efficient scheduling and minimal wait times.\nConfirm reservations and follow up with guests as needed, providing reminders and updates for upcoming treatments.\nBooking Management:\nHandle all booking inquiries via phone, email, and in-person, ensuring efficient and accurate scheduling of treatments and wellness services.\nUpdate and maintain the booking system to reflect current availability, ensuring no double-bookings or scheduling conflicts.\nProcess cancellations and reschedule appointments as necessary, managing guest expectations with professionalism.\nCommunicate with guests to confirm details, including treatment selections, special requests, or additional services.\nGuest Experience:\nProvide excellent customer service to ensure a smooth, hassle-free guest experience.\nAnticipate guest needs, ensuring they feel valued and cared for during their visit.\nOffer recommendations for additional services or treatments that could enhance the guest experience.\nEnsure that all guest feedback is captured, handled appropriately, and communicated to relevant team members.\nAddress any guest concerns or issues in a timely, efficient manner, escalating matters to management when necessary.\nOperational Support:\nMaintain cleanliness and organization of the reception area, ensuring it is always welcoming and tidy.\nAssist in preparing treatment rooms or areas for guest arrivals, ensuring they meet the high standards of Blended Wellness.\nKeep track of guest preferences, noting special requests or health concerns to ensure a personalized experience.\nAssist with administrative tasks, such as maintaining guest records, processing payments, and managing daily reports.\nTeam Collaboration:\nWork closely with wellness professionals, including therapists, fitness instructors, and other team members, to ensure the smooth flow of services and operations.\nSupport other team members as needed, including assisting with overflow bookings or special requests.\nParticipate in team meetings and training sessions to stay updated on services, promotions, and best practices.\nProfessional Development:\nContinuously develop knowledge of Blended Wellness services, treatments, and wellness programs.\nStay informed about industry trends and guest expectations to enhance service delivery.\nCANDIDATE PROFILE:\nFriendly, approachable, and customer-oriented, with a passion for delivering excellent service.\nExcellent communication and interpersonal skills, with the ability to engage with guests and colleagues effectively.\nDetail-oriented, with strong organizational and multitasking abilities.\nPositive attitude and ability to remain calm and efficient in high-pressure situations.\nEXPERIENCE / COMPETENCIES:\nPrevious experience in a receptionist, guest services, or coordinator role, ideally in a spa, wellness, or hospitality setting.\nProficient in using booking software and Microsoft Office Suite (Excel, Word, Outlook).\nStrong problem-solving skills and the ability to manage multiple tasks simultaneously.\nFluent in English; additional languages are an advantage.","description_format":"text","description_chars":3965,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Events & Ticketing","Venues"],"lifecycle":[{"event":"open","at":"2026-11-14T19:21:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:0","win:early"],"computed_at":"2026-11-15T01:15:35Z"},"pay":null,"html_url":"https://alion.io/job/solutions-leisure-group-coordinatorreceptionist","json_url":"https://alion.io/job/solutions-leisure-group-coordinatorreceptionist.json","meta":{"generated_at":"2026-11-15T01:15:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2379,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3256935},"rest":"https://alion.io/mcp/rest/get_company?id=3256935"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolutions-leisure-group-coordinatorreceptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolutions-leisure-group-coordinatorreceptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolutions-leisure-group-coordinatorreceptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solutions-leisure-group-coordinatorreceptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolutions-leisure-group-coordinatorreceptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4319932}},{"tool":"search_jobs","arguments":{"company":"solutions-leisure.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4319932},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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