{"id":1899936,"url":"https://alion.io/job/solvd-senior-crm-data-analyst-customer-intelligence-analyst-part-time","title":"Senior CRM Data Analyst / Customer Intelligence Analyst (part-time)","company":{"id":9288,"name":"Solvd","domain":"solvd.com","url":"https://alion.io/company/solvd","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":20,"ghost_share":0,"stale_share":0.55,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"part_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["IN","PL","UA"],"hiring_countries_total":3,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":93000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce Data Cloud","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-05T08:30:54Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-19T17:38:47Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.\nFollowing the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery -from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.\nWe are seeking a highly analytical and commercially minded CRM Data Analyst to own customer data insights, data quality monitoring, and CRM performance analysis across EMEA.\nThis role serves as the bridge between business and technical teams - ensuring that customer data is accurate, actionable, and trusted. You'll identify data inconsistencies, diagnose root causes, propose solutions, and transform complex data into insights that drive customer engagement and revenue growth.\nWhat you'll do\nSalesforce Data Cloud (D360)\nValidate and monitor customer data quality, identity resolution, attributes, audiences, and profile unification.\n\nInvestigate discrepancies in customer counts, audience composition, campaign targeting, and reporting outputs.\n\nIdentify data flaws, system gaps, and process inefficiencies impacting business performance.\n\nWork with Global Engineering, Data, and Product teams to define and implement corrective actions.\n\nProvide recommendations for improving customer data accuracy, availability, and usability.\n\nCRM & customer analytics\nAnalyze customer behavior, lifecycle performance, engagement, retention, and purchase trends.\n\nDevelop audience, segmentation, affinity, and customer value analyses to support CRM strategy.\n\nSupport customer personalization initiatives through actionable insights and recommendations.\n\nEvaluate the effectiveness of CRM campaigns and customer journeys.\n\nAdobe Analytics & digital insights\nAnalyze website and digital customer behavior using Adobe Analytics.\n\nIdentify opportunities to improve conversion, engagement, and customer experience.\n\nPartner with E-commerce and Product teams to understand customer journey performance and friction points.\n\nConnect on-site behavior with CRM engagement and revenue outcomes.\n\nReporting & visualization\nBuild and maintain Tableau dashboards used by CRM, Marketing, Product, and E-commerce stakeholders.\n\nDevelop automated reporting solutions to reduce manual effort.\n\nEnsure data consistency across reporting platforms.\n\nPresent insights through clear and compelling visualizations tailored to different audiences.\n\nStakeholder management\nPartner closely with CRM, E-commerce, Product, Digital, Data Engineering, and Commercial teams.\n\nTranslate complex technical findings into business-friendly recommendations.\n\nFacilitate discussions between business and technical stakeholders to align on priorities and solutions.\n\nInfluence decision-making through data-driven storytelling and clear communication.\n\nRequired skills & experience\nAdvanced hands-on experience with Salesforce Data Cloud (D360) - customer data models, identity resolution, segmentation, and audience creation.\n\nProven experience troubleshooting and investigating data quality issues at scale.\n\nStrong experience with Salesforce Marketing Cloud (SFMC).\n\nAdvanced proficiency in Adobe Analytics.\n\nAdvanced proficiency in Tableau - dashboard creation and data visualization best practices.\n\nStrong SQL skills and experience working with large-scale customer datasets.\n\nExperience working with data warehouses such as Snowflake.\n\nExceptional stakeholder management skills - able to communicate effectively with both technical and non-technical audiences.\n\nComfortable challenging assumptions, raising data quality concerns, and influencing business decisions through data-backed recommendations.\n\nWhen you join Solvd, you'll…\nShape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.\n\nBe part of a global team with equal opportunities for collaboration across continents and cultures.\n\nThrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.\n\nReady to make an impact?\nIf you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.\nSolvd is an equal opportunity employer.","description_format":"text","description_chars":4720,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"},{"name":"Poland","iso":"PL","kind":"country"},{"name":"Ukraine","iso":"UA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Software Testing & QA","AI Consulting & Integration","Data Engineering & Migration Services"],"lifecycle":[{"event":"open","at":"2026-10-05T10:27:58Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.603,"p_room":1,"age_days":13,"expected_fill_days":45,"reasons":["conf:0","stale_co","velocity","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/solvd-senior-crm-data-analyst-customer-intelligence-analyst-part-time","json_url":"https://alion.io/job/solvd-senior-crm-data-analyst-customer-intelligence-analyst-part-time.json","meta":{"generated_at":"2026-10-19T19:09:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15199,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9288},"rest":"https://alion.io/mcp/rest/get_company?id=9288"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolvd-senior-crm-data-analyst-customer-intelligence-analyst-part-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolvd-senior-crm-data-analyst-customer-intelligence-analyst-part-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolvd-senior-crm-data-analyst-customer-intelligence-analyst-part-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solvd-senior-crm-data-analyst-customer-intelligence-analyst-part-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolvd-senior-crm-data-analyst-customer-intelligence-analyst-part-time"}]}