{"id":4041731,"url":"https://alion.io/job/solventum-corporation-messagingexchange-engineer","title":"Messaging/Exchange Engineer","company":{"id":6402,"name":"Solventum Corporation","domain":"solventum.com","url":"https://alion.io/company/solventum","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":52,"ghost_share":0,"stale_share":0.885,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-10T06:52:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"PowerShell","optional":false},{"name":"Shift-Left Security","optional":false}],"status":"live","first_seen_at":"2026-11-10T22:24:04Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T22:24:04Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information-learn more in our Privacy Policy\nJob Description:\n3M Health Care is now Solventum\nAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.\nWe partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.\nThe Impact You’ll Make in this Role\n As the Messaging / Exchange Engineer, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:\nProviding L3 operational support for Exchange Online, Outlook, and enterprise email security services, including Proofpoint, with a focus on service stability, platform hygiene, and timely resolution of escalated issues.\nSupporting Exchange Online configuration and day-to-day operations, including mailbox provisioning, permissions, retention, distribution lists, mail flow policies, and messaging hygiene activities.\nTroubleshooting complex Outlook, mail flow, connectivity, email delivery, and messaging security issues, coordinating remediation with Security teams and US-based platform subject matter experts as required.\nTaking end-to-end ownership of L2/L3 escalations, including investigation, resolution, root cause analysis, preventative actions, documentation, and follow-up.\nIdentifying recurring issues, high-volume ticket drivers, and manual processes, and implementing configuration, automation, and process improvements to improve service stability and reduce support demand.\nYour Skills and Expertise\nTo set you up for success in this role from day one, Solventum requires, at a minimum, the following qualifications:\n· Bachelor’s Degree or higher with 5 years of experience in Microsoft 365 messaging, Exchange Online, or enterprise messaging operations.\nAND\nIn addition to the above requirements, the following are also required:\n· 5+ years of experience supporting Exchange Online and Outlook in an enterprise production environment.\n· 5+ years of experience troubleshooting messaging, mailbox, mail flow, connectivity, and email delivery issues.\n· Experience supporting email security and compliance solutions, including Proofpoint or similar enterprise email security platforms.\n· Experience working within L2/L3 incident, escalation, and production support environments, including root cause analysis and preventative actions\n.\nAdditional qualifications that could help you succeed even further in this role include:\n· Hands-on experience with Exchange Online administration, including mailbox provisioning, permissions, retention, distribution lists, and mail flow configuration.\n· Experience with Proofpoint or similar enterprise email security platforms, including email delivery investigations, security events, and message hygiene.\n· Experience using PowerShell or other automation capabilities to reduce repetitive operational activities and improve service efficiency.\n· Experience creating and improving runbooks, operational procedures, and knowledge documentation to support L1/L2 enablement and shift-left initiatives.\n· Strong troubleshooting, prioritization, incident ownership, cross-team collaboration, and continuous improvement skills.\n· Ability to work effectively with Security teams, platform subject matter experts, managed service partners, and global support teams to resolve complex messaging issues.\nWork location: Bangalore -Hybrid\nTravel: May include up to [10%] [domestic/international]\nSupporting Your Well-being\nSolventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.\nDiversity & Inclusion\n(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.\nSolventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.\nPlease note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.\nPlease note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.\nSolventum Global Terms of Use and Privacy Statement\nCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.\nPlease access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the\nterms.","description_format":"text","description_chars":5936,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wound Care","Dental Products & Labs","EHR & Clinical Software","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-11-10T22:24:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-11T01:13:23Z"},"pay":null,"html_url":"https://alion.io/job/solventum-corporation-messagingexchange-engineer","json_url":"https://alion.io/job/solventum-corporation-messagingexchange-engineer.json","meta":{"generated_at":"2026-11-11T01:13:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":310,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6402},"rest":"https://alion.io/mcp/rest/get_company?id=6402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsolventum-corporation-messagingexchange-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsolventum-corporation-messagingexchange-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsolventum-corporation-messagingexchange-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/solventum-corporation-messagingexchange-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsolventum-corporation-messagingexchange-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4041731}},{"tool":"search_jobs","arguments":{"company":"solventum.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4041731},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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