{"id":4299446,"url":"https://alion.io/job/somerset-council-ict-engineer-2","title":"ICT Engineer","company":{"id":1816365,"name":"Somerset Council","domain":"somerset.gov.uk","url":"https://alion.io/company/somerset-gov-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":88,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29542,"max":33119,"currency":"GBP","period":"year","gross":null,"usd_annual":43739},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-14T02:46:54Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T02:46:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Salary: Grade 12, ranging from £29,542 - £33,119 per annum\nHours: Full time, 37 hours per week\nContract: Permanent role\nClosing date: 25 November 2026\nHelp shape and support the digital tools that enable Somerset Council to deliver services to our communities every day.\nJoin our Digital Services team and work with Power Apps, Power Automate and related Power Platform technologies used across the organisation. You'll help support and enhance business-critical applications, drive digital innovation, and empower services to work more efficiently.\nAlongside this, you'll gain exposure to the wider Microsoft 365 ecosystem, including SharePoint Online, helping to deliver modern, reliable digital services that make a real difference for colleagues and residents across Somerset.\nAbout the Role\nAs an ICT Engineer, you'll provide technical support, maintenance and continuous improvement across a range of ICT services. Working closely with colleagues and stakeholders, you'll resolve technical issues, support service delivery, and contribute to the development of effective digital solutions across the Council.\nHow You'll Make a Difference\nProvide technical support and guidance for Power Platform solutions, with a primary focus on Power Apps and Power Automate, while contributing to the support and development of SharePoint Online, Microsoft 365 and other digital services that enable colleagues to work effectively across the Council.\nInvestigate, troubleshoot and resolve technical issues, delivering excellent customer service and helping to keep key services running smoothly.\nSupport the setup, maintenance and continuous improvement of digital services and technologies, helping the Council make the most of its digital tools.\nWork collaboratively with colleagues, stakeholders and external suppliers to support and improve digital services that meet business needs.\nMaintain clear and accurate documentation, knowledge articles and service records to support effective service delivery and knowledge sharing.\nWhat You'll Bring\nExperience working with Power Platform technologies, including Power Apps and Power Automate, with an interest in developing your knowledge of the wider Microsoft 365 ecosystem, including SharePoint Online and related services.\nStrong digital and IT skills, with the ability to learn new technologies quickly and support users effectively.\nExperience troubleshooting and resolving technical issues, using a logical and methodical approach.\nExcellent communication and customer service skills, with the confidence to explain technical information to a range of users.\nA proactive and organised approach, with the ability to manage your workload, work independently and as part of a team, and identify opportunities to improve processes and services.\nWhy Join Us?\nAt Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.\n28 days’ annual leave plus bank holidays, with the option to purchase additional leave.\nLocal Government Pension Scheme (LGPS), one of the UK's most enhanced and secure pension schemes.\nFlexible and hybrid working arrangements to support work-life balance, where service needs allow.\nHealth and wellbeing support, including access to confidential employee assistance services.\nPaid volunteering opportunities, helping you make a difference both inside and outside of work.\nFind out more about working at Somerset Council:\nhttps://www.somerset.gov.uk/jobs-and-careers/working-at-somerset-council/\nFurther Information\nFlexible and hybrid working arrangements to support a healthy work-life balance, with attendance at our Taunton office required at least one day per week for team collaboration and meetings.\n Application guidance: Please use examples from your experience to demonstrate how you meet the criteria in the job description and person specification. Using the STAR approach (Situation, Task, Action, Result) can help you provide clear and relevant evidence.\nThe interview process will include a requirement to present a presentation relating to this area of technology.\nThis role is subject to a Basic DBS check.\nUnfortunately, we are unable to offer sponsorship for this role.\nFor an informal chat about the role, you can contact Joe Byrne, ICT Microsoft 365 Technology Lead, via email: \nWe believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences, whose unique perspectives help us better serve the people of Somerset.\nYou can find a copy of the job description here: TR0193 ICT Engineer - Job Description (1054).pdf","description_format":"text","description_chars":4856,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","Public Administration & Local Government"],"lifecycle":[{"event":"open","at":"2026-11-14T02:46:54Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-13T08:07:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:1","win:early"],"computed_at":"2026-11-14T04:34:34Z"},"pay":{"stated_usd_annual":43739,"is_top_pay":false},"html_url":"https://alion.io/job/somerset-council-ict-engineer-2","json_url":"https://alion.io/job/somerset-council-ict-engineer-2.json","meta":{"generated_at":"2026-11-14T04:34:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7379,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1816365},"rest":"https://alion.io/mcp/rest/get_company?id=1816365"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsomerset-council-ict-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsomerset-council-ict-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsomerset-council-ict-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/somerset-council-ict-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsomerset-council-ict-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4299446}},{"tool":"search_jobs","arguments":{"company":"somerset.gov.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4299446},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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