{"id":2521504,"url":"https://alion.io/job/sompo-intl-senior-claims-handler-casualty","title":"Senior Claims Handler Casualty","company":{"id":1949212,"name":"Sompo International","domain":"sompo-intl.com","url":"https://alion.io/company/sompo-intl","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":25,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":85},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-22T22:33:24Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Job Description\nAre you looking for your next opportunity?\nSompo has a unique opportunity for a Senior Claims Handler Casualty in our Italian Claims team.\nWe are searching for a Casualty Senior Claims Adjuster. The Senior Claims Handler Casualty will play a pivotal role in ensuring that both domestic and multinational casualty claims are managed with the highest level of technical expertise, professionalism, and consistency. This role is intended to materially strengthen Italy’s capability to manage increasingly complex and diversified claims portfolios, while also supporting broader regional growth ambitions across Continental Europe.\nThe successful candidate will be able to build and develop strong relationships with customers, brokers, underwriters and service providers in order to achieve economic results and offer a high-quality claims service.\nLocation: This position will be based out of our Milan office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long lasting careers.\nOur business, your impact, our opportunity:\nWhat you’ll be doing:\nStrong technical expertise in Casualty claims, including liability, bodily injury, property damage and related legal principles.\nMinimum 5 years’ experience in Casualty claims handling, within the insurance or reinsurance market.\nCost control and recovery focus, with the ability to manage claims costs and identify subrogation opportunities.\nEfficient claims handling to support customer satisfaction, broker relationships and client retention.\nTimely investigation and resolution of claims to reduce exposure and overall loss costs.\nClaims trend analysis to support loss prevention and improve risk management.\nAbility to assess coverage, liability, causation, quantum and reserving in complex Casualty matters.\nStrong stakeholder management skills, working with insureds, brokers, TPAs, adjusters, lawyers and internal teams.\nGood understanding of regulatory and compliance requirements relevant to Casualty claims.\nFluent business English required; additional languages would be an advantage.\nStrategic importance of the role\nAt regional level, this additional expertise will support Continental Europe’s objective of building a more resilient, scalable, and technically robust claims framework, capable of responding to evolving market demands and enabling sustainable growth.\nBeyond its immediate technical value, the role will also contribute to the wider business by strengthening collaboration with underwriting, supporting portfolio development.\nThe successful candidate will therefore be instrumental not only in supporting business expansion, but also in delivering first-class claims service, enhancing customer satisfaction, and driving operational excellence.\nWhat you’ll bring:\nGreater operational efficiency and scalability, enabling the team to support growth without compromising service quality;\nEnhanced market credibility, reinforcing confidence among brokers, clients, and internal stakeholders.\nDispute resolution: effectively coordinate legal disputes to reduce legal expenses and preserve business relationships.\nHigh level of business English required, knowledge of additional languages would be advantageous\nAt Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.\nOur compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.\nWe continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.\nBelow is a summary of some of the benefits we offer, which may vary depending on the country:\nHealth & Wellness Benefits\nRetirement & Savings Plans\nGlobal Parental Leave & Adoption Assistance\nEmployee Assistance Program\nTuition Reimbursement & Professional Qualification benefits\nWho we are and what we stand for:\nAt Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values-Accountability, Agility, Collaboration, Development, and Integrity-we build trust and support one another to achieve our goals worldwide.\nLife at Sompo | Sompo\nOur values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.","description_format":"text","description_chars":5204,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[{"name":"Italy","iso":"IT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T11:08:30Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.509,"p_room":0.55,"age_days":28,"expected_fill_days":23,"reasons":["conf:7","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/sompo-intl-senior-claims-handler-casualty","json_url":"https://alion.io/job/sompo-intl-senior-claims-handler-casualty.json","meta":{"generated_at":"2026-10-23T21:59:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4494,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1949212},"rest":"https://alion.io/mcp/rest/get_company?id=1949212"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsompo-intl-senior-claims-handler-casualty"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsompo-intl-senior-claims-handler-casualty"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsompo-intl-senior-claims-handler-casualty"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sompo-intl-senior-claims-handler-casualty\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsompo-intl-senior-claims-handler-casualty"}]}