{"id":2906713,"url":"https://alion.io/job/sonata-software-crm-architect-power-platform","title":"CRM Architect - Power Platform","company":{"id":5150,"name":"Sonata Software","domain":"sonata-software.com","url":"https://alion.io/company/sonata-software","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"QA","role_family":"QA","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":49000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":214},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"C#","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"JavaScript","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-09-15T04:14:34Z","employer_posted_date":null,"last_verified_at":"2026-09-15T04:14:34Z","board_verified":false,"closed_at":null,"days_open":46,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":46},"description":"About Sonata Software :\n\nSonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework.\n\nOur 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth.\n\nOur bouquet of Modernization Engineering Services with AI-first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.\n\nSonata's AI-led modernization is enabled by a powerful suite of proprietary tools and assets.\n\nAt the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge - a governance and observability framework; Agent Builder - a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace - an internal ecosystem for modular, reusable agents.\n\nHeadquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland).\n\nWe are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.\n\nDeep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions.\n\nOur 30+ years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners.\n\nSonata is now among the first companies to earn the Microsoft Frontier Partner Badge. Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.\n\nRole : CRM Architect / Technical Architect - Dynamics 365, Power Platform, and AI.\n\nRole Overview :\n\nWe are looking for an experienced CRM Architect with strong expertise in Microsoft Dynamics 365 CRM, Power Platform, Azure integrations, and AI-led solution development.\n\nThe candidate will be responsible for designing scalable CRM architectures, leading technical implementation, guiding development teams, and driving AI-enabled automation using Copilot Studio, agentic development patterns, MCP-based integrations, and AI evaluation frameworks.\n\nKey Responsibilities :\n\n- Design end-to-end CRM and Power Platform solutions aligned with business requirements, technical standards, scalability, security, and maintainability.\n\n- Lead AI-enabled solution design using Copilot Studio, agentic development approaches, MCP development, AI evaluations, prompt optimization, and enterprise-grade automation patterns.\n\n- Provide technical leadership across Dynamics 365 CRM development, Power Pages, plugins, JavaScript, Dataverse customization, workflows, and integrations.\n\n- Guide teams on technical design, implementation approach, solution analysis, code quality, best practices, and delivery governance.\n\n- Architect and support deployment processes including solution packaging, pipeline development, DevOps automation, release management, and environment strategy.\n\n- Design and implement Azure-based integrations using Logic Apps, Azure Functions, Service Bus, APIs, and .NET-based custom components.\n\n- Support data and automation needs using ADF pipelines, integration patterns, orchestration flows, and reusable automation frameworks.\n\n- Work closely with business stakeholders, customers, project managers, developers, and testing teams to translate requirements into practical technical solutions.\n\n- Review solution designs, identify technical risks, recommend improvements, and ensure successful delivery of complex CRM and AI-driven initiatives.\n\nRequired Technical Skills :\n\n- AI and Copilot Studio : Hands-on knowledge of Copilot Studio, agentic development, MCP development, AI evaluations, prompt design, grounding, orchestration, and AI-assisted business process automation.\n\n- Dynamics 365 CRM and Dataverse : Strong experience in CRM customization, configuration, plugins, workflows, business rules, JavaScript, C#, .NET, Dataverse security, and solution design.\n\n- Power Platform : Good knowledge of Power Pages, Power Apps, Power Automate, Power Platform governance, environment management, ALM, and reusable component development.\n\n- Deployments and DevOps : Strong understanding of deployment planning, solution movement, pipeline development, automation, Azure DevOps, release governance, and environment readiness.\n\n- Azure Integrations : Experience with Azure Logic Apps, Azure Functions, Service Bus, API integrations, authentication patterns, monitoring, and enterprise integration design.\n\n- Data and Automation : Good knowledge of ADF pipelines, data movement, integration automation, data transformation, and operational process automation.\n\nLeadership and Customer Engagement :\n\n- Ability to guide developers, review technical designs, mentor the team, and support implementation decisions across CRM, Power Platform, Azure, and AI solutions.\n\n- Strong analytical skills to understand business problems, identify solution options, evaluate technical feasibility, and recommend the right architecture approach.\n\n- Good customer communication skills with the ability to explain technical designs, risks, dependencies, and solution recommendations clearly to technical and non-technical stakeholders.\n\n- Ability to lead design discussions, participate in requirement workshops, support estimation, and collaborate with cross-functional delivery teams.\n\nPreferred Qualifications :\n\n- Experience in enterprise CRM architecture, Power Platform modernization, AI-enabled automation, and large-scale Dynamics 365 implementations.\n\n- Exposure to governance, security, monitoring, release management, and operational support for CRM and AI-driven enterprise solutions.\n\n- Microsoft certifications in Dynamics 365, Power Platform, Azure, or AI-related technologies are preferred.\n\nIdeal Candidate Profile :\n\nThe ideal candidate is a hands-on CRM Architect who can combine Dynamics 365 CRM, Power Platform, Azure integration, and AI expertise to deliver scalable, secure, and business-focused solutions.\n\nThe candidate should be capable of owning architecture decisions, enabling AI-led modernization, supporting complex deployments, mentoring the team, and communicating effectively with customers and leadership stakeholders.\n\nWhy join Sonata Software?\n\nAt Sonata, you'll have an outstanding opportunity.\n\n- The chance to use your skills and imagination to push the boundaries of what's possible.\n\n- To build never seen before solutions to some of the world's toughest problems.\n\n- You'll be challenged, but you will not be alone.\n\n- You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.\nSkills\nCRM, CRM Architect, MS Dynamics, MS Dynamics 365, Power Platform, Copilot, Power Pages, AI Integration, Azure","description_format":"text","description_chars":6966,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-20T07:12:25Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.727,"p_room":0.45,"age_days":46,"expected_fill_days":29,"reasons":["seen:46","velocity","win:tail"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/sonata-software-crm-architect-power-platform","json_url":"https://alion.io/job/sonata-software-crm-architect-power-platform.json","meta":{"generated_at":"2026-10-31T22:58:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35821,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5150},"rest":"https://alion.io/mcp/rest/get_company?id=5150"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsonata-software-crm-architect-power-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsonata-software-crm-architect-power-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsonata-software-crm-architect-power-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sonata-software-crm-architect-power-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsonata-software-crm-architect-power-platform"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2906713}},{"tool":"search_jobs","arguments":{"company":"sonata-software.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2906713},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}