{"id":1597122,"url":"https://alion.io/job/sonda-asistente-administrativo-1b","title":"Asistente Administrativo 1B","company":{"id":61405,"name":"SONDA","domain":"sonda.com","url":"https://alion.io/company/sonda","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":["AR"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":34000,"period":"year","method":"role_country_seniority_unknown","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-15T04:22:44Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Vive la experiencia SONDA\n¡Aquí transformás tu carrera!\n¿Por qué ser parte de SONDA?\nPorque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que, a través del conocimiento y la tecnología, no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. En SONDA vivirás una experiencia de trabajo con diversas oportunidades de desarrollo personal y profesional.\nUn excelente lugar para aprender y contribuir a mejorar la calidad de vida de las personas por medio de la tecnología.\nEn SONDA, estamos en búsqueda de un/a Operador/a de mesa de ayuda que quiera aprender y transformar su carrera.\nResponsabilidades\nBrindar atención y soporte remoto a usuarios.\nRecibir, gestionar y realizar seguimiento de tickets.\nRegistrar y dar tratamiento a incidentes y solicitudes mediante Aranda.\nBrindar soporte sobre herramientas de Microsoft Office 365.\nAtender consultas e inconvenientes relacionados con entornos Windows.\nRealizar el seguimiento de los casos hasta su resolución o derivación correspondiente.\nRequisitos\nSecundario completo.\nConocimientos básicos de Microsoft Office 365.\nConocimientos de sistemas operativos Windows.\nInterés por desarrollarse en posiciones de Mesa de Ayuda.\nBuenas habilidades de comunicación y orientación al usuario.\nModalidad\nModalidad de trabajo: Híbrida en Microcentro.\nHorario: de 07:00 a 16:00 hs.\n¿Qué ofrecemos?\nSONDA Academy: una plataforma educativa de aprendizaje constante que busca potenciar al máximo tu desarrollo profesional.\nTrabajo híbrido: en SONDA sabemos que la flexibilidad es importante para tu bienestar, por eso contamos con jornadas presenciales y de teletrabajo.\nSONDA Wellness: un programa que busca apoyarte en el balance de tu vida personal y profesional, promoviendo iniciativas enfocadas en tu salud física, mental y social.\n¡Y mucho más!\nDiversidad + Inclusión = Innovación y colaboración\nEn SONDA estamos comprometidos con la diversidad. Fomentamos un ambiente inclusivo que garantice que los talentos puedan trabajar en un entorno positivo que los invite a desarrollar su carrera profesional en igualdad de oportunidades. 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