{"id":3490852,"url":"https://alion.io/job/sonder-hospitality-supervisor-2","title":"Hospitality Supervisor","company":{"id":372,"name":"Sonder","domain":"sonder.io","url":"https://alion.io/company/sonder","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":35},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-29T00:00:00Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Sonder (NASDAQ: SOND) is a leading global hospitality brand offering premium design-forward apartments and intimate boutique hotels for the modern savvy traveler. Founded in 2014 Sonder combines thoughtfully designed spaces with seamless tech-enabled service all delivered through a single beautifully integrated experience.\n\nOur properties are located in the worlds most sought-after neighborhoods spanning 40 markets across nine countries and three continents. Through the Sonder app guests enjoy full control over their stay from self check-in to 24/7 support making every detail of travel easier more flexible and more inspiring.\n\nIn 2024 we announced a strategic partnership with Marriott International bringing Sonder properties to and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the worlds largest travel loyalty platform unlocking exciting new possibilities for our guests and employees.\n\nSonder is focused on delivering amazing experiences for the modern traveler while driving smart sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand and were building something thats reshaping the future of travel.\nLife at Sonder\nWe aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions how we conduct meetings how we communicate and how we treat each other. Its the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we out this article to find out more about our Culture and Principles.\nWe are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize the potential of a team of Hospitality Agents. This would mean developing scalable processes related to how a city onboards trains and develops their team alongside owning various city operations projects. The ideal candidate is a strong people leader that can inspire and motivate a team to deliver an amazing Sonder guest experience while supporting our city operations. Our Sonder locations are distributed across a city in different shapes sizes ages and styles and we pride ourselves on offering a hotel-like service.Thats what youll own.\nAT SONDER YOU WILL:\nSupport Hospitality Agents by training coaching and providing performance feedback with an eye towards execution\n\nPrioritize delegate execute and support day-to-day tasking to ensure world-class guest experience and team accountability\n\nGuide guests through the Sonder experience ensuring they have an amazing first impression\n\nCommunicate cross-functionally clearly and with compassion\n\nOwn and update standard operating procedures to support team execution\n\nAssist in continuous improvement project design and implementation\n\nAnalyze market trends to optimize operations and to proactively address potential guest issues\n\nWork with City Operations Leadership to identify new opportunities to elevate operations for both our guests and the city team\n\nWHAT WERE LOOKING FOR:\nMinimum 3 years of experience managing direct reports; hospitality a plus\n\nProven ability to lead prioritize and deliver with a focus on driving team performance through coaching training and accountability\n\nStrong affinity to people management and able to effectively lead a team by example inspiring people to be engaged and proactive\n\nGreat communication skills able to define clear action steps for their team members and effectively delegate\n\nAbility to take the initiative and problem solve independently\n\nDetail-oriented and organized\n\nAbility to adapt and flex to shifting priorities\n\nEmbraces technology for team management and collaboration and motivated to adopt new and emerging technologies\n\nStrong ability to establish positive relationships with others\n\nThrives in a fast paced ever-changing always challenging startup environment\n\nBasic spreadsheet knowledge required i.e. Google suite\n\nAbility to lift/carry items up to 40lbs and stand/walk for extended periods of time\n\nKnowledge of hospitality is a plus\n\nExperience in a start-up environment preferred\n\nMust have a flexible schedule and be able to work nights and weekends as business requires\n\nThis role requires regular access to a reliable smartphone reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking walking public transportation scooter and/or other forms of transit that provide reasonable work associated transit times between locations).\n\nBenefits\nWe offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees benefits may include:\nCompetitive compensation\n\nMedical dental and vision insurance (where applicable)\n\nFlexible vacation\n\nWellness and volunteering days\n\nAnnual free credits and discounts to stay in Sonders\n\nWorkplace flexibility (for remote-specified positions only) #ABetterWaytoWork\n\nLearn More About Sonder\nCorporate Responsibility & Sustainability \n\nData Privacy Policy\n\nBlog: Sonder Stories\n\nInstagram: @sonderstays\n\nEqual Opportunity\nWe are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status disability status or any other classification protected by applicable state federal or local law. Extend Hospitality To All is one of Sonders Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees guests partners and communities feel safe respected included cared for and empowered.\nAs part of our commitment to creating a workplace open to all we have created Sonder Circles also known as employee resource groups. These groups aim to foster a diverse equitable and inclusive workplace aligned with the communities they serve.\nIf you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to.\n\nRequired Experience:\nManager","description_format":"text","description_chars":6395,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Mental Health","Occupational Health"],"lifecycle":[{"event":"open","at":"2026-10-29T23:28:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":88,"reasons":["seen:3","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/sonder-hospitality-supervisor-2","json_url":"https://alion.io/job/sonder-hospitality-supervisor-2.json","meta":{"generated_at":"2026-11-02T02:26:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3687,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":372},"rest":"https://alion.io/mcp/rest/get_company?id=372"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsonder-hospitality-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsonder-hospitality-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsonder-hospitality-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sonder-hospitality-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsonder-hospitality-supervisor-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3490852}},{"tool":"search_jobs","arguments":{"company":"sonder.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3490852},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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